Go through this full article & know the responsibilities and requirements for the Ciena Off Campus Drive for Experience 2024.
Table of Contents
Ciena Off Campus Drive for Experience – Overview
- Company – Ciena (work from home)
- Role – Global Technical Support Engineer
- Qualification – Bachelor’s degree in network engineering, systems engineering, computer science
- Experience – 0-3
- Location – Remote
- Salary – 2-5 Lacs P.A.
ABOUT Ciena work from home COMPANY
Ciena Corporation is a global telecommunications networking equipment and software services company. As of my last knowledge update in January 2023, Ciena is recognized for its innovations in optical networking and packet networking technologies, providing solutions to enable high-performance, scalable, and efficient communication networks. The company caters to a diverse range of clients, including telecommunications service providers, enterprises, and government agencies. Ciena’s product portfolio includes optical transport systems, packet-optical switching, and software solutions designed to enhance network capacity, flexibility, and overall performance. Known for its commitment to technological advancement, Ciena plays a significant role in the evolution of communication infrastructure worldwide.
Ciena Off Campus Drive for Experience – Roles & Responsibilities For Global Technical Support Engineer
- Collaborate with the engineering team to identify, report and resolve product bugs and issues.
- Provide first level technical support to customers using BluePlanet ROA software, troubleshooting and resolving software and system related issues.
- Assist in the development and maintenance of technical documentation, including user manuals and knowledge base articles.
- Interact with customer daily working on production and deployment, issue, etc – providing feedback into the larger Ciena team for resolution.
- Maintain a high level of customer satisfaction through effective communication and prompt resolution of issues.
- Come up with workarounds to minimize customer dis-satisfaction with functionality shortcomings.
- Provide feedback back into account/PLM/R&D community to help improve product functionality in future releases.
- Act as the customer advocate internally to Ciena, and the Ciena support person to the customer.
- Availability to travel if required.
| ALSO APPLY FOR Navi Technologies – Industrial Trainee- Finance Controller – VIEW & APPLY Cyient – Technology Operations Analyst – view & apply JPMorgan Chase Bank – External Reporting – Analyst – view & apply IGT Solutions – Trainee – view & apply info edge – Assistant Manager – view & apply |
Ciena Off Campus Drive for Experience – Skills Required For Global Technical Support Engineer
- Experience in Operating systems: Linux/Unix
- Understanding of networking technologies and protocols, especially Layer 2 and above: Ethernet/MEF, MPLS, IP, VPNs, TCP, UDP, IGP (ISIS, OSPF), BGP, L2/L3 VPN, SNMP, Syslog, ICMP, SSH
- Excellent presentation / communication skills.
- Multitasking and adaptability to changing project, priorities and market demands.
- Ability to work well with cross-functional teams.
- Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision.
- Assist with multi-product interoperability issues between Ciena products or with external vendor equipment
Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE
HOW TO APPLY FOR Ciena work from home Off Campus Drive for Experience 2024 ?
To apply for the Ciena Off Campus Drive for Experience– interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Global Technical Support Engineer Role – Remote
Ciena Off Campus Drive for Experience 2024 – Frequently Asked Question?
What is the Ciena work from home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2-5 Lacs P.A for the this role.
What does a Ciena do?
Ciena develops and markets equipment, software and services, primarily for the telecommunications industry and large cloud service firms. Their products and services support the transport and management of voice and data traffic on communications networks.
Is Ciena a good company?
Is Ciena a good company to work for? Ciena has an overall rating of 4.3 out of 5, based on over 2,087 reviews left anonymously by employees. 86% of employees would recommend working at Ciena to a friend and 79% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
Who is the CEO of Ciena com?
Gary B Smith
Apply for all Government Jobs Across India CLICK HERE
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
