Me N Moms walk-In Interview Drive on 21st – 27th November 2023 in Mumbai. Any Graduate Can Apply For The Post.
Table of Contents
Me N Moms walk-In Interview Drive – Overview
- Company – Me N Moms Walk in
- Roles – Customer Service Executive
- Qualification – Any Graduate
- Location – Mumbai
- Work Experience – 0 – 3 years
- Salary – 2.5-3 Lacs P.A.
ABOUT Me N Moms COMPANY
Me N Moms is a well-known retail company specializing in baby and maternity products, with a significant presence in India. Catering to the needs of expectant mothers and families with young children, Me N Moms offers a diverse range of products including clothing, baby gear, toys, feeding essentials, and healthcare items. The company is recognized for providing a one-stop shopping experience for parents, offering a curated selection of high-quality and trusted brands. Me N Moms aims to support parents throughout their journey, from pregnancy to early childhood, by providing a comprehensive array of products that prioritize safety, comfort, and convenience.
Me N Moms walk-In Interview Drive – Roles & Responsibilities For Customer Service Executive
- Customer Interaction and Issue Resolution: Customer Service Executives are responsible for interacting with customers via various channels, such as phone, email, or chat. They address inquiries, provide information, and efficiently resolve customer issues or concerns. This involves a thorough understanding of the company’s products or services.
- Maintaining Customer Records: Customer Service Executives often manage customer databases or CRM systems. They are responsible for accurately recording customer interactions, updating information, and maintaining detailed records of customer inquiries, feedback, and resolutions. This information can be valuable for tracking trends and improving service.
- Product Knowledge and Upselling: Customer Service Executives need a deep understanding of the products or services offered by the company. They should be able to provide accurate information to customers and take opportunities to upsell or cross-sell additional products or services that may benefit the customer.
- Handling Customer Feedback: Gathering and analyzing customer feedback is a crucial responsibility. Customer Service Executives collect information on customer satisfaction, identify areas for improvement, and communicate feedback to relevant departments within the organization. They play a vital role in enhancing overall customer experience.
- Adhering to Service Standards and Policies: Customer Service Executives must follow established service standards and company policies. This includes adhering to response time targets, maintaining a professional and courteous demeanor, and ensuring compliance with relevant regulations. They contribute to creating a positive and consistent customer service experience.
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Me N Moms walk-In Interview Drive – Skills Required For Customer Service Executive
- Communication Skills: Customer Service Executives need strong verbal and written communication skills to effectively interact with customers. Clear and concise communication is essential for understanding customer needs, providing information, and resolving issues.
- Empathy and Patience: Demonstrating empathy and patience is crucial in customer service. Customer Service Executives should be able to understand and empathize with customers’ concerns, even in challenging situations, and maintain a patient and positive attitude throughout interactions.
- Problem-Solving Skills: The ability to analyze customer issues, identify root causes, and provide effective solutions is a key skill for Customer Service Executives. This involves critical thinking and a proactive approach to resolving problems to ensure customer satisfaction.
- Product Knowledge: A good understanding of the company’s products or services is essential. Customer Service Executives should be well-versed in the features, benefits, and potential issues related to the products or services they are supporting. This knowledge enables them to assist customers more effectively.
- Adaptability and Multitasking: Customer Service Executives often handle multiple inquiries simultaneously. Being adaptable and capable of multitasking is important for managing customer interactions efficiently. This includes the ability to switch between different tasks while maintaining a high level of service quality.
HOW TO APPLY FOR Me N Moms walk-In Interview Drive?
To apply for the Me N Moms walk-In Interview Drive Candidate need to walk in to the Venue that is given below.
FOR Mumbai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service Executive |
| Experience | 0 – 3 years |
| Contact no. | Priyanka ( 8657769523 ) |
| Date | 21st November – 27 November |
| Time | 11.00 AM – 5.00 PM |
| walk-in Address: | Mamta House, 37/296, near Vakola Police Station, , Anand Nagar, Santacruz East, Mumbai, Maharashtra 400055 |
Me N Moms walk-In Interview Drive – Frequently Asked Question?
What is Me N Moms Walk in Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2.5-3 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
