Postman Off Campus Drive 2023 Hiring Candidates with Any Graduate are eligible to apply for the Customer Operations Support Associate Role.
Table of Contents
Postman Off Campus Drive 2023 – Overview
- Company – Postman
- Role – Customer Operations Support Associate
- Qualification – Any Graduate
- Experience – 1-2 years
- Location – Bangalore
- Salary – 3 Lpa – 8 lpa
ABOUT Postman COMPANY
Postman is the world’s leading API platform, used by more than 25 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners.
Postman Off Campus Drive 2023 – Roles & Responsibilities For Customer Operations Support Associate
- Manage a queue of 50+ support tickets per week.
- Take ownership of customer reported issues and seeing problems through to resolution.
- Work across support platforms like Zendesk, Salesforce and JIRA within defined SLAs.
- Pre-sales support in triaging of sales leads, security, legal inquiries to different internal teams.
- Handle payments, refunds, credits and other sensitive customer requests.
- Work with sales, renewals, engineering and customer teams to ensure speedy resolution.
- Raise product bugs, feature requests to relevant teams.
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Postman Off Campus Drive 2023 – Skills Required for Customer Operations Support Associate
- Must be willing to work in different shifts (including evenings and holidays).
- A university degree in Computer Science, Information Technology, or a related field.
- Ability to write basic SQL queries for achieving workarounds or better solutions.
- Familiarity with support platforms like Zendesk, Jira, Salesforce and Confluence.
- Understanding of SaaS billing, pricing & licensing and basic accounting.
- Excellent customer-facing skills (internal and external customers).
- Excellent written and verbal communication skills.
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HOW TO APPLY FOR Postman Off Campus Drive 2023 ?
To apply for the Postman Off Campus Drive 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Customer Operations Support Associate (Bangalore Location)
Postman Off Campus Drive 2023 – Frequently Asked Question?
What is the Postman selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 8 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
