Walk-in Drive at Croma For Sales Executive (Customer Service Specialist) role. 12 Pass candidate can apply for the post.
Table of Contents
Walk-in Drive at Croma -Overview
- Company – Croma walkin
- Role – Sales Executive (Customer Service Specialist)
- Qualification – 12 Pass
- Experience –0 – 5 years
- Location –Chennai
- Salary –3 Lpa – 5 lpa
Walk-in Drive at Croma -ABOUT COMPANY
Croma is a retail chain in India that specializes in consumer electronics and appliances. It is owned and operated by Infiniti Retail Limited, a subsidiary of Tata Sons. Croma offers a wide range of electronic products, including smartphones, laptops, televisions, kitchen appliances, home entertainment systems, cameras, and more.Croma was launched in 2006 with its first store in Mumbai, India. It aimed to provide a one-stop destination for customers seeking a diverse range of electronic products from various brands. The name “Croma” is a combination of “color” and “chroma,” symbolizing the variety and vibrancy of products offered by the store.
Walk-in Drive at Croma – Sales Executive (Customer Service Specialist)Responsibilities
- Handle customers queries over chat related to Travel.
- Following prescribed Client processes, Cancellation, Schedule change, Name change, Luggage EMD and Seats.
- Updating all relevant systems providing appropriate notes when required.
- Queue placements of PNR to relevant data queues for further action.
- Engage with Team Leads, Trainings and QA to develop skills, understand and deliver team goals.
- Liase with all relevant departments to resolve customer issue.
- Monitor and action assigned queue.
- Perform all duties within team and personal targets.
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Walk-in Drive at Croma -Skills Required
- Customer-Centric Approach: Prioritizing the needs and satisfaction of customers by actively listening, empathizing, and addressing their concerns is crucial.
- Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with customers, colleagues, and management. Clear and concise communication helps convey product information and solutions.
- Product Knowledge: A deep understanding of the products or services offered by the company is necessary to provide accurate information and recommendations to customers.
- Problem-Solving: Being able to identify issues or challenges faced by customers and finding appropriate solutions in a timely manner is important for customer satisfaction.
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HOW TO APPLY FOR THE Croma WALK-IN INTERVIEW?
To apply for the Croma walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR CHENNAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role | Sales Executive (Customer Service Specialist) |
Experience | 0-5 years |
Contact no. | Merin M Joy ( 8867916254 ) |
Date | 18th October – 27 October |
Time | 9.00 AM – 6.00 PM |
walk-in Address: | Croma Anna nagar, No Aa/5, 2nd Avenue, Khanna Building, Anna Nagar, Chennai, Tamil Nadu 600040 |
Walk-in Drive at Croma – Frequently Asked Question?
What is the Croma walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 5 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information