Prokarma Walk in Drive: Hiring For Customer Support – Voice Role. Any Graduate candidate can apply for the post.
Table of Contents
Prokarma Walk in Drive – Overview
- Company – Prokarma (Walk in)
- Roles – Customer Support – Voice
- Qualification – Any Graduate
- Location – Hyderabad
- Work Experience – 0-5 years
- Salary – 1-4 Lacs P.A.
ABOUT Prokarma COMPANY
Prokarma is a global technology consulting and services company that provides end-to-end IT solutions to businesses across various industries. Headquartered in the United States, Prokarma operates with a focus on digital transformation, IT innovation, and customer experience.
Prokarma offers a range of services, including application development, digital engineering, cloud solutions, data analytics, and artificial intelligence. The company collaborates with clients to understand their unique business challenges and delivers tailored technology solutions to help them achieve their goals.
Known for its expertise in delivering integrated technology solutions, Prokarma serves clients in sectors such as healthcare, finance, retail, and more. The company often emphasizes the importance of staying ahead in the rapidly evolving technology landscape, and it positions itself as a partner for organizations seeking to navigate digital disruptions.
Prokarma Walk in Drive – Roles & Responsibilities For Customer Support – Voice
- Provide accurate, valid and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines and policies
- Strong phone contact handling skills and active listening.
- Take the extra mile to engage customers
- Ability to multi-task, prioritize, and manage time effectively
- Time to time assigned tasks based on the department need.
- Ability to interpret data, perform analysis and suggest solutions for smooth functionality.
- managing customer escalations and complaints
- support and cooperation with other service desks across process
- perform tasks assigned by a supervisor
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Prokarma Walk in Drive – Skills Required
- Clear and articulate verbal communication is crucial for understanding customer concerns and providing information in a concise manner.
- The ability to listen attentively to customers, grasp their concerns, and respond appropriately demonstrates empathy and enhances problem-solving.
- Understanding and acknowledging the customer’s feelings and perspectives is essential for building rapport and providing a positive customer experience.
- Dealing with a diverse range of customers and their issues requires a high level of patience and the ability to remain calm under pressure.
- In-depth knowledge of the company’s products or services enables representatives to address customer queries and issues effectively.
- The capacity to analyze customer issues, identify solutions, and resolve problems efficiently contributes to a positive customer support experience.
HOW TO APPLY FOR Prokarma Walk in Drive ?
To apply for the Prokarma Walk in Drive Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support – Voice |
| Experience | 0 – 5 years |
| Contact no. | Sirisha J |
| Date | 27th November – 28th November, |
| Time | 12.00 PM – 4.00 PM |
| walk-in Address: | Concentrix Catalyst SEZ Unit : 1st Floor , NSL Arena, Plot No.6 , Survey No.1,IDA Uppal, Behind Uppal Cricket Stadium, Hyderabad, Telangana, India |
Prokarma Walk in Drive – Frequently Asked Question?
What is Prokarma Walk in Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 4.75-6.5 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
