S&P Global off Campus Recruitment 2023 : Hiring As Customer Success Associate Role . Any Graduate Candidates can apply for the post.
Table of Contents
S&P Global off Campus Recruitment 2023 – Overview
- Company – S&P Global
- Role – Customer Success Associate
- Qualification – Any Graduate
- Experience – 1-2
- Location – Gurgaon
- Salary- 3 LPA – 5 LPA
S&P Global off Campus Recruitment 2023– ABOUT COMPANY
S&P Global is a leading provider of essential financial information, analytics, and credit ratings services. The company, with its roots dating back to 1860, has evolved into a prominent player in the global financial industry. S&P Global’s diverse offerings include market research, credit ratings, and data services that cater to various sectors and assist businesses, investors, and governments in making informed decisions. Notably, its division, S&P Dow Jones Indices, is responsible for creating and managing significant market indices like the S&P 500, providing valuable insights into the performance of the U.S. stock market. As a trusted source of financial intelligence, S&P Global plays a crucial role in assessing risk, shaping investment strategies, and contributing to the stability of the global financial landscape. However, please be aware that developments may have occurred since my last update in 2021.
S&P Global off Campus Recruitment 2023– Customer Success Associate Responsibilities
- Establish and own the relationships with clients – both new and existing
- Proactively engaging with clients to improve their utilisation and demonstrate how they can maximize value from the product or service
- Enhancing the customer experience; reviewing and recommending improvements, to continually exceed customer expectations
- Lead customer presentations and demonstrations
- Understand customer needs and develop plans to address them
- Be the voice of the customer and the advocate for OSTTRA, collaborating with our Product Strategy, Business Development, Professional Services, Operations and Sales teams
- Manage escalations and ensure that customer requests and complaints are resolved quickly and effectively
- Proactively working with other members of the Customer Success team to help drive efficiencies in process management tasks
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S&P Global off Campus Recruitment 2023 – Skills Required
- Communication: Effective verbal and written communication skills to interact with customers, understand their needs, and convey information clearly and concisely.
- Empathy: Ability to empathize with customers, understand their concerns, and provide support and guidance with a customer-centric approach.
- Problem-Solving: Strong problem-solving skills to analyze customer issues, identify root causes, and offer timely and effective solutions to ensure customer satisfaction.
- Product Knowledge: Comprehensive understanding of the company’s products or services to provide accurate information, address inquiries, and offer valuable insights to customers.
- Relationship Building: Proficiency in building and maintaining strong customer relationships, fostering trust, and ensuring long-term customer loyalty and satisfaction.
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HOW TO APPLY FOR S&P Global off Campus Recruitment 2023?
To apply for the S&P Global– interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to S&P Global company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Customer Success Associate (Gurgaon Location)
S&P Global off Campus Recruitment 2023– Frequently Asked Question ?
What is the S&P Global selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
