Walk-in Drive at Bookmyshow.com for Customer Service role. 12+ candidate can apply for the post.
Table of Contents
Walk-in Drive at Bookmyshow.com -Overview
- Company – Bookmyshow.com (Walk in)
- Role –Â Customer Service
- Qualification – 12+
- Experience – 1 – 6 years
- Location – Mumbai
- Salary – 3 LPA – 5 LPA
Walk-in Drive at Bookmyshow.com – ABOUT COMPANY
BookMyShow is a leading online ticketing platform that offers a comprehensive range of entertainment ticketing services, including movie tickets, event bookings, and live show reservations. With a user-friendly interface and a wide network of partnered venues, BookMyShow enables users to discover and book tickets for a diverse range of entertainment options, including movies, concerts, sports events, and theatrical performances. The platform also provides users with access to event information, reviews, and seat availability, making it a one-stop destination for all entertainment-related bookings and information. Through its seamless booking experience and extensive entertainment options, BookMyShow continues to be a popular choice for users seeking convenient and hassle-free ticketing services.
Walk-in Drive at Bookmyshow.com- Customer Service Responsibilities
- Customer Assistance: Providing prompt and courteous assistance to customers, addressing their inquiries, concerns, and requests in a friendly and professional manner to ensure a positive customer experience.
- Issue Resolution: Resolving customer issues and complaints efficiently and effectively, employing problem-solving skills and empathy to find satisfactory solutions and ensure customer satisfaction.
- Product Knowledge: Demonstrating comprehensive knowledge of products or services offered, providing accurate information and guidance to customers, and assisting them in making informed purchasing or service-related decisions.
- Order Processing: Managing customer orders, processing transactions, and ensuring accurate and timely delivery of products or services, maintaining a streamlined and efficient order processing system.
- Customer Feedback: Collecting customer feedback, conducting surveys, and actively seeking input on customer experiences, using this information to identify areas for improvement and enhance overall customer satisfaction and service quality.
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Walk-in Drive at Bookmyshow.com -Skills Required
- Communication Skills: Clear and effective communication, both verbal and written, to interact with customers, understand their needs, and provide appropriate solutions or information.
- Empathy: Empathetic understanding and the ability to relate to customers’ concerns, demonstrating compassion and patience to address their issues and create a positive customer experience.
- Problem-Solving Abilities: Strong problem-solving skills to analyze customer issues, identify root causes, and develop effective solutions, ensuring timely resolution and customer satisfaction.
- Time Management: Efficient time management skills to handle multiple customer inquiries or issues simultaneously, prioritize tasks, and provide timely and accurate assistance to all customers.
- Product Knowledge: Thorough understanding of the products or services offered by the company, enabling the delivery of comprehensive information and guidance to customers and facilitating informed decision-making.
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HOW TO APPLY FOR THE Walk-in Drive at Bookmyshow.com INTERVIEW?
To apply for the Bookmyshow.com walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Mumbai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service |
| Experience | 1 – 6 years |
| Contact No : | 8657030354/ 9152014696 |
| Date | 17th October to 27th October |
| Time | 11 AM to 4 PM |
| walk-in Address: | Ground floor Empressa 14, Western Express Highway, Navpada, Airports Authority Colony, Andheri East, Mumbai, Maharashtra 400099 |
Walk-in Drive at Bookmyshow.com – Frequently Asked Question?
What is the Bookmyshow.com walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
