Walkin Interview Concentrix 2023: Hiring For Customer Support– Voice role. Any Graduate,B.B.A/ B.M.S in Any Specialization, BCA in Any Specialization, B.A in Any Specialization, B.Sc in Any Specialization, B.Com in Any Specialization candidate can apply for the post. Freshers & Experience Candidate preferred.
Table of Contents
Walkin Interview CONCENTRIX 2023 – Overview
- Company – CONCENTRIX WALKIN
- Roles – Customer Support – Voice
- Qualification – Any Graduate,B.B.A/ B.M.S in Any Specialization, BCA in Any Specialization, B.A in Any Specialization, B.Sc in Any Specialization, B.Com in Any Specialization
- Location – Hyderabad
- Work Experience – 0 – 5 years
- Salary – 3-4 Lacs P.A.
ABOUT CONCENTRIX COMPANY
Concentrix is a global business services company that specializes in providing customer engagement and business process outsourcing (BPO) solutions. Headquartered in the United States, Concentrix operates in numerous countries around the world, offering a wide range of services to help businesses enhance their customer interactions, streamline operations, and improve overall efficiency.
Concentrix is known for its expertise in customer experience management, including services such as customer support, technical support, sales, and digital marketing. The company serves clients across various industries, including technology, telecommunications, healthcare, retail, and financial services.
Walkin Interview Concentrix 2023 – Roles & Responsibilities For Customer Support – Voice
- Provide accurate, valid and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines and policies
- Strong phone contact handling skills and active listening.
- Take the extra mile to engage customers
- Ability to multi-task, prioritize, and manage time effectively
- Time to time assigned tasks based on the department need.
- Ability to interpret data, perform analysis and suggest solutions for smooth functionality.
- support and cooperation with other service desks across process
- managing customer escalations and complaints
- perform tasks assigned by a supervisor
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Walkin Interview Concentrix 2023 – Skills Required
- Excellent Communication Skills: Clear and effective verbal communication is crucial. Customer support representatives need to convey information in a way that is easily understood by customers and colleagues.
- Patience: Dealing with a diverse range of customers, each with unique issues, requires patience. A patient and calm demeanor can help diffuse tense situations and lead to better customer satisfaction.
- Active Listening: The ability to listen attentively to customers’ concerns, questions, and feedback is essential. This helps in understanding the customer’s perspective and addressing their needs appropriately.
- Empathy: Demonstrating empathy towards customers’ concerns shows that you understand and care about their issues. It helps build rapport and trust.
- Problem-Solving Skills: Customer support representatives should be adept at analyzing problems and finding effective solutions. This may involve collaborating with other departments or escalating issues as needed.
HOW TO APPLY FOR Walkin Interview CONCENTRIX 2023 ?
To apply for the Walkin Interview Concentrix 2023 Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support – Voice |
| Experience | 0 – 5 years |
| Contact no. | Sirisha J |
| Date | 27th November – 28th November, |
| Time | 12.00 PM – 4.00 PM |
| walk-in Address: | Concentrix Catalyst SEZ Unit : 1st Floor , NSL Arena, Plot No.6 , Survey No.1,IDA Uppal, Behind Uppal Cricket Stadium, Hyderabad, Telangana, India |
Walkin Interview CONCENTRIX 2023 – Frequently Asked Question?
What is CONCENTRIX Walk in Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3-4 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
