Stibo Systems off Campus Recruitment 2023 : Hiring As Technical Support Analyst .Bachelors Degree Candidates can apply for the post.

Stibo Systems off Campus Recruitment 2023– Overview

• Company – Stibo Systems
• Role –Technical Support Analyst
• Qualification –Bachelors Degree
• Experience –1-3
• Location –Bangalore
• Salary-3-6 LPA

Stibo Systems off Campus Recruitment 2023– ABOUT COMPANY

Stibo Systems is a global software company that specializes in Master Data Management (MDM) solutions. The company provides software and services to help organizations manage their critical business data, such as product information, customer data, supplier data, and other master data domains. Stibo Systems’ solutions enable businesses to improve data quality, streamline data governance processes, and ensure data consistency across various systems and applications.

Stibo Systems has a long history in the MDM market and serves clients across various industries, including retail, manufacturing, distribution, healthcare, and more. Their flagship product, STEP, is a robust MDM platform that allows organizations to centrally manage and govern their master data.

Stibo Systems off Campus Recruitment 2023– Technical Support Analyst Responsibilities

• Monitoring the health of servers hosted in AWS and Azure Cloud 24x7x365
• Monitor all incoming alerts and qualify them. Be able to identify the priority/severity of issues/alerts and proactively take decisions to resolve according to the SLA with our Customers.
• Ensure application performance, uptime, and scale, maintaining high standards. Manage, troubleshoot and monitor all system errors associated with our environments.
• You will regularly review and fix alerts across the 1000+ systems that we have, using the CloudWatch monitoring system as well as Prometheus and other tools.
• Escalate the incidents based on the standard procedure as per the runbook and follow up until resolution to mitigate issues before they arise.

Stibo Systems off Campus Recruitment 2023 – Skills Required

• Technical Knowledge: Proficiency in relevant technologies, software, hardware, operating systems, and network fundamentals. Understanding how different systems and software interact is essential for effective troubleshooting.
• Problem-Solving Skills: Ability to identify, analyze, and resolve technical issues efficiently. Technical Support Analysts must think critically to solve problems promptly.
• Communication Skills: Strong verbal and written communication skills are vital for explaining technical concepts to non-technical users and providing clear instructions for issue resolution.
• Customer Service Skills: Being patient, empathetic, and customer-focused is crucial for creating a positive support experience for users. Good customer service skills help build rapport and trust.
• Time Management: Technical Support Analysts often handle multiple support cases simultaneously. Effective time management ensures that each case receives appropriate attention and resolution.

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HOW TO APPLY FOR Stibo Systems off Campus Recruitment 2023?

To apply for the Stibo Systems – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to Stibo Systems company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Technical Support Analyst–Bangalore Location

Stibo Systems off Campus Recruitment 2023– Frequently Asked Question ?

What is the Stibo Systems selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 3-6 LPA for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.