Walk-in Drive at Tech Mahindra for voice process/Customer Support Associates/Technical Support Associate role. 12 pass candidate can apply for the post.
Table of Contents
Walk-in Drive at Tech Mahindra -Overview
- Company – Tech Mahindra (Walk in)
- Role -voice process/Customer Support Associates/Technical Support Associate
- Qualification – 12 pass
- Experience – 0-5
- Location – Noida/ Mumbai/ Pune
- Salary – 3 LPA – 5 LPA
Walk-in Drive at Tech Mahindra -ABOUT COMPANY
Tech Mahindra is an Indian multinational technology company that provides information technology (IT) services and business process outsourcing (BPO) services. It is part of the Mahindra Group, a conglomerate based in India. Tech Mahindra is headquartered in Pune, Maharashtra, India, and has a significant global presence with offices and delivery centers in various countries.Tech Mahindra provides a wide range of IT services, including application development, maintenance, testing, system integration, cloud computing, cybersecurity, and infrastructure management.
Walk-in Drive at Tech Mahindra – voice process Responsibilities
- Customer Support: Addressing customer inquiries, issues, and concerns in a professional and courteous manner. Providing relevant information, solutions, or guidance to resolve customer problems effectively.
- Order Processing: Handling customer orders, ensuring accuracy, and processing them in the company’s systems or databases.
- Troubleshooting: Diagnosing and resolving customer problems or technical issues by following established procedures or escalating complex cases to higher levels of support if necessary.
- Upselling and Cross-selling: Identifying opportunities to promote additional products or services that align with the customer’s needs and preferences.
Walk-in Drive at Tech Mahindra – Customer Support Associates Responsibilities
- Customer Support: Providing excellent customer service and support to international clients or customers via phone calls or voice-based communication platforms.
- Inbound and Outbound Calls: Handling inbound calls from customers to address their inquiries, issues, or requests. Making outbound calls to follow up on customer inquiries, conduct surveys, or provide relevant information.
- Query Resolution: Resolving customer queries, concerns, and complaints promptly and professionally, ensuring a high level of customer satisfaction.
- Product Knowledge: Demonstrating a strong understanding of the company’s products, services, and solutions to effectively address customer inquiries and offer appropriate solutions.
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Walk-in Drive at Tech Mahindra -Skills Required
- Communication Skills: Strong verbal communication skills are fundamental in a voice process. Employees need to articulate information clearly, listen attentively to customers, and adapt their communication style to suit different customer personalities and needs.
- Active Listening: Being able to actively listen to customers is essential to understand their concerns fully and provide appropriate solutions. Active listening involves paying attention to the customer’s words, tone, and emotions.
- Empathy and Patience: Demonstrating empathy towards customers and showing patience, especially when dealing with frustrated or upset individuals, can go a long way in creating a positive customer experience.
- Problem-Solving: Quick and effective problem-solving skills are vital in addressing customer issues efficiently. Employees should be able to analyze situations, identify the root cause of problems, and offer appropriate resolutions.
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HOW TO APPLY FOR THE Walk-in Drive at Tech Mahindra INTERVIEW?
To apply for the Tech Mahindra walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Noida LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | voice process |
| Experience | 0 – 3 years |
| Contact no. |  Lalit Bisht ( 8375974434 )/Himani–7428905804 |
| Date | 23 July – 27 July |
| Time | Â 9.30 AM – 5.30 PM |
| walk-in Address: | A8- Knowledge Boulevard, Tower B, 7th floor Tech Mahindra sector 62 Noida , Near IMS college. Nearest Metro Station- Electronic City |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Associates |
| Experience | 0 – 5 years |
| Contact no. | Â HR Snehal 9137159780Â (Â 9137159780Â ) |
| Date | 24 July – 2nd August , |
| Time | Â 11.00 AM – 4.00 PM |
| walk-in Address: | TechMahindra, Oberoi Garden Estate, Wing 1, Unit I&II, Near Chandivali Studio, Next to Boomerang, Chandivali, Off. Saki Vihar Road, Andheri (East), Mumbai – 400072 |
| Email id : | [email protected] |
FOR PUNE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Technical Support Associate |
| Experience | 1-3 years |
| Contact no. | HR Hussain  ( 7276077449 ) |
| Date | 18th July – 27 July , |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$6.0 billion company |
Walk-in Drive at Tech Mahindra – Frequently Asked Question?
What is the Tech Mahindra walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
