Walk-in Drive at VXI Global Solutions for Customer Support Executive role. 12+ candidate can apply for the post.
Table of Contents
Walk-in Drive at VXI Global Solutions -Overview
- Company – VXI Global Solutions (Walk in)
- Role – Customer Support Executive
- Qualification – 12+
- Experience – 0-3
- Location – Hyderabad
- Salary – 2-3.6 LPA
Walk-in Drive at VXI Global Solutions -ABOUT COMPANY
VXI Global Solutions is a global customer experience management and business process outsourcing (BPO) company. Founded in 1998, VXI provides a wide range of customer-centric solutions to businesses across various industries. The company offers customer service, technical support, sales, and other BPO services, helping clients enhance customer satisfaction and drive business growth. VXI operates in multiple countries, with delivery centers in Asia, North America, Europe, and Latin America, allowing them to cater to a diverse client base worldwide. The company’s focus on innovation, technology, and a customer-first approach has contributed to its reputation as a trusted partner in the customer experience and BPO industry.
Walk-in Drive at VXI Global Solutions – Customer Support Executive Responsibilities
- Customer Interaction: Interacting with customers via various channels such as phone calls, email, chat, or social media to address their inquiries, concerns, and requests.
- Issue Resolution: Providing prompt and efficient solutions to customer problems or issues, aiming to ensure a positive customer experience.
- Product Knowledge: Demonstrating a strong understanding of the company’s products, services, and processes to accurately address customer inquiries and offer appropriate assistance.
- Customer Satisfaction: Striving to achieve high levels of customer satisfaction by actively listening to customers, empathizing with their needs, and delivering excellent service.
- Data Entry and Documentation: Recording and updating customer interactions, inquiries, and feedback accurately in the company’s database or CRM system.
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Walk-in Drive at VXI Global Solutions -Skills Required
- Communication Skills: Excellent verbal and written communication skills are crucial for effectively interacting with customers, understanding their inquiries, and providing clear and concise solutions.
- Customer Service: Strong customer service skills, including empathy, patience, and the ability to handle customer concerns in a professional and courteous manner.
- Active Listening: Being attentive to customer needs and actively listening to their concerns to address them appropriately.
- Problem-Solving: Analyzing customer issues and finding effective solutions to resolve their problems or guide them through troubleshooting processes.
- Product Knowledge: Familiarity with the company’s products, services, and processes to provide accurate information and assistance to customers.
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HOW TO APPLY FOR THE Walk-in Drive at VXI Global Solutions INTERVIEW?
To apply for the VXI Global Solutions walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | NON-VOICE -CUSTOMER SUPPORT EXECUTIVE |
| Experience | 0-3 years |
| Contact no. | Patrick Paul |
| Date | 24th July – 28th July |
| Time | 10.00 AM – 2.00 PM |
| walk-in Address: | VXI Global Solutions India Pvt ltd, Recruitment Hub, Ground floor, Vega Block, Ascendas IT Park, Gate No. 5, Inorbit Mall road, Madhapur, Hyderabad- 500018. |
Walk-in Drive at VXI Global Solutions – Frequently Asked Question?
What is the VXI Global Solutions walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2-3.6 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
