Sika Recruitment 2024: Sika is looking for Customer Service Executive candidates in Navi Mumbai. The position is accessible to individuals with 1 to 3 years of experience and qualifications such as Graduate in any stream, MBA / PGDM preferred. The projected annual compensation for this position ranges between 3 – 5 LPA.
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Sika Recruitment 2024 – Details
Sika Recruitment 2024 Details: | |
Company Website | maintenance.sika.com |
Company | Sika |
Roles | Customer Service Executive |
Qualification | Graduate in any stream, MBA / PGDM preferred |
Location | Navi Mumbai |
Work Experience | 1 to 3 years |
Salary | 3 – 5 LPA |
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Sika Recruitment 2024 – Skill & Requirement
Job Role | Customer Service Executive | ||||
Qualifications: | Graduate in any stream, MBA / PGDM preferred | ||||
Experience: | 1 to 3 years | ||||
Job Type: | Full Time | ||||
Location: | Navi Mumbai | ||||
Skills/Requirements: | |||||
Requirements For Customer Service Executive: 1. Perform Sales and Delivery Order Management tasks 2. Contribute to development of customer relationships through proactive customer communication related to order management e.g. product availability, order status and delivery tracking 3. Manage Master Data maintenance process to ensure effective order management 4. Handle customer complaints via Non-conformance Management (NCM) system Actively communicate status, investigation results, corrective actions to customer and ensure on time closure for non-product quality related complaints. Skills For Customer Service Executive: 1. Graduate in any stream, MBA / PGDM preferred 2. Certification on Supply Chain like APICS etc. will be an added advantage 3. Good communication skills 4. Well versed with SAP Order To Cash (OTC) processes 5. Good understanding of the products/services of relevant business segments 6. Good knowledge of the business processes 7. Service excellence competencies 8. Ability to collaborate within and outside the team for servicing the customers |
Sika (Customer Service Executive): Apply Link
HOW TO APPLY ?
To apply for the Sika Recruitment 2024 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
About Sika company:
Sika is a worldwide recognized corporation that specializes in chemical goods and solutions for the construction and automotive industries. Sika, founded in 1910 in Switzerland, provides a comprehensive range of goods to the global construction, transportation, and manufacturing industries, including adhesives, sealants, concrete admixtures, waterproofing solutions, and industrial flooring. Sika is well-known for its commitment to innovation and sustainability, with a focus on developing high-performance, eco-friendly products that improve building durability and efficiency. Sika, which operates in over 100 countries, is committed to advancing construction and industrial technologies in order to meet worldwide demands for sustainable infrastructure and environmental protection.
Sika Recruitment 2024 – Frequently Asked Question?
What is the role of executive customer service?
A customer service executive is a professional who addresses questions from an organization’s customers. They explain the why and how of a company’s service requirements. They conduct a variety of tasks, including answering phones and responding to client inquiries.
Is customer service executive a good job?
Is being a customer support executive a good job? If you can communicate well and are patient with others, becoming a customer service executive may be a good fit for you.
What are 5 qualities of a good customer service executive?
- Problem solving skills. Customers do not always self-diagnose their issues correctly.
- Patience. Patience is crucial for customer service professionals.
- Attentiveness.
- Emotional intelligence.
- Clear communication skills.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.