Bookmyshow Mega off campus Drive 2023 : hiring As Customer Experience Role. Bachelor’s degree Candidates can apply for the post.
Table of Contents
Bookmyshow Mega off campus Drive 2023 – Overview
- Company – Bookmyshow
- Role – Customer Experience
- Qualification – Bachelor’s degree
- Experience – 1-7
- Location – Mumbai
- Salary- 3-5 LPA
Bookmyshow Mega off campus Drive 2023 – ABOUT COMPANY
BookMyShow is a popular online platform that provides ticket booking services for various entertainment events, including movies, plays, concerts, sports events, and more. Operating primarily in India, BookMyShow offers a user-friendly website and mobile app, allowing users to browse through a wide range of events, select preferred seats, and securely book tickets with ease. The platform also provides event information, showtimes, and reviews to help users make informed choices. Over the years, BookMyShow has become a go-to destination for millions of people looking to experience entertainment and leisure activities hassle-free. It has played a significant role in revolutionizing the ticketing industry, making it convenient and accessible for users to indulge in their favorite forms of entertainment.
Bookmyshow Mega off campus Drive 2023 – Customer Experience Responsibilities
- Customer Support: Responding to customer inquiries, issues, and feedback through various channels, such as email, chat, phone, or social media, with a focus on providing excellent and timely assistance.
- Problem Resolution: Identifying and resolving customer complaints or problems related to ticket booking, payments, cancellations, or any other issues they may encounter during their interactions with the platform.
- Ticketing Assistance: Assisting customers with the ticket booking process, helping them find suitable events, available seats, and guiding them through the payment process.
- Knowledge Base Maintenance: Keeping the knowledge base up to date with relevant information about events, venues, policies, and any changes in the platform to ensure customers have access to accurate and helpful information.
- Customer Feedback Analysis: Collecting and analyzing customer feedback to identify patterns, common issues, and areas for improvement in order to enhance the overall customer experience.
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Bookmyshow Mega off campus Drive 2023 – Skills Required
- Communication Skills: Strong verbal and written communication skills are vital for effectively interacting with customers and conveying information clearly and concisely.
- Empathy: The ability to understand and empathize with customers’ concerns and emotions is crucial for providing excellent customer support and creating a positive experience.
- Problem-Solving: Being resourceful and proactive in resolving customer issues and finding solutions to challenges they may face while using the platform.
- Patience: Remaining patient and composed, even in challenging situations, to handle customer complaints and resolve conflicts with professionalism.
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HOW TO APPLY FOR Bookmyshow Mega off campus Drive 2023?
To apply for the Bookmyshow Mega off campus Drive 2023– interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Bookmyshow Mega off campus Drive 2023 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Customer Experience (Mumbai Location)
Bookmyshow Mega off campus Drive 2023 – Frequently Asked Question ?
What is the Bookmyshow selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3-5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
