Walk-in Drive at Wipro for International Voice Process Roles . Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Wipro -Overview
- Company – Wipro Walk-in
- Role – International Voice Process
- Qualification – Any Graduate
- Experience – 0 – 1 years
- Location – Kolkata
- Salary – 3LPA – 5LPA
ABOUT Wipro COMPANY
Wipro Limited, headquartered in Bangalore, India, is a global information technology, consulting, and business process services company. Founded in 1945, Wipro has grown to become one of India’s leading multinational corporations, providing a wide range of services to clients worldwide. The company is known for its expertise in technology solutions, digital transformation, consulting, and outsourcing services. Wipro serves clients across various industries, including technology, healthcare, finance, and more, helping them harness the power of technology to enhance their operations and achieve business goals. With a strong commitment to innovation and sustainability, Wipro continues to be a prominent player in the global IT and consulting industry.
Walk-in Drive at Wipro – Transaction International Voice Process Responsibilities
- Customer Assistance: Assist customers with their inquiries, concerns, or requests by providing accurate and helpful information through phone conversations. Address their issues promptly and professionally.
- Communication: Communicate effectively in the language(s) required for the international market. Ensure clear and empathetic communication, as well as the ability to understand and adapt to various accents and cultures.
- Problem Resolution: Analyze customer issues, identify root causes, and offer solutions or escalate problems to higher-level support when necessary. Strive to resolve customer concerns on the first call whenever possible.
- Documentation: Maintain detailed and accurate records of customer interactions, including call logs, notes, and case information. This documentation is valuable for tracking customer histories and providing context for future interactions.
- Quality Assurance: Adhere to quality standards and processes, such as call monitoring and feedback sessions. Continuously strive to improve call quality, customer satisfaction, and efficiency in handling inquiries.
| ALSO APPLY FOR PIERIAN- executive,Accounts Executive AP,Logistics Executive- VIEW & APPLY mashreqbank- collection officer- VIEW & APPLY Deloitte- Analyst / Tax Consultant- VIEW & APPLY Smallcase Work From Home- Operations Executive- VIEW & APPLY Easyship- sales development rep- VIEW & APPLY |
Walk-in Drive at Wipro -Skills Required
- Multilingual Proficiency: Fluency in one or more languages, especially the languages relevant to the international market or customer base, is crucial. Proficient language skills enable effective communication and problem-solving with customers.
- Active Listening: The ability to actively listen and comprehend customer inquiries or concerns is vital. Professionals should be attentive, patient, and capable of grasping the nuances of customer needs.
- Cultural Sensitivity: Cultural awareness and sensitivity are essential when dealing with customers from different regions and backgrounds. Understanding cultural norms and practices helps in building rapport and avoiding misunderstandings.
- Empathy: Demonstrating empathy and understanding towards customer issues is key to providing excellent service. Professionals should be able to connect with customers on a personal level, even in a remote communication environment.
- Technical Competence: Familiarity with the organization’s products, services, and technical systems is essential. This knowledge enables professionals to provide accurate information and troubleshoot technical issues effectively.
Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE
HOW TO APPLY FOR THE Walk-in Drive at Wipro ?
To apply for the Walk-in Drive at Wipro Candidate need to walk in to the Venue that is given below.
FOR Kolkata LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role : | International Voice Process |
| Experience | 0 – 1 years |
| Contact : | Ayaan |
| Date : | 27th September |
| Time : | 12.00 PM – 3.00 PM |
| Address : | Plot no 8&9 Block DM Sector V Salt lake, Kolkata WB 700091 ,Gate No.2 |
Walk-in Drive at Wipro – Frequently Asked Question?
What is the Wipro walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3LPA – 5LPA for the this role.
Apply for all Government Jobs Across India CLICK HERE
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
