Enphase Energy Mega off campus Drive 2023 For Engineer – Customer Service Role. B.E/B.Tech candidates can apply for the post.
Table of Contents
Enphase Energy Mega off campus Drive – Overview
- Company – Enphase Energy
- Role – Engineer – Customer Service
- Qualification – B.E/B.Tech
- Experience – 1 Years
- Location – Bangalore
- Salary – 3 LPA – 5 LPA
ABOUT Enphase Energy COMPANY
Enphase Energy is a notable American energy technology company headquartered in Fremont, California. Founded in 2006, the company is a leading player in the renewable energy industry, with a focus on solar energy solutions. Enphase Energy is renowned for its innovation in microinverter technology, which has significantly improved the efficiency and reliability of solar power systems.
The company’s primary product is the microinverter, a device that converts direct current (DC) electricity generated by solar panels into alternating current (AC) electricity that can be used in homes and businesses. This innovation allows for individual panel-level optimization, enhancing the overall performance of a solar array. Enphase microinverters are known for their durability, reliability, and ease of installation, making them a preferred choice for solar installers and homeowners.
Enphase Energy’s mission is to make solar energy more accessible and efficient. They offer a comprehensive ecosystem of products and services, including monitoring and control systems, which enable users to track the performance of their solar systems in real-time. This commitment to innovation and sustainability has contributed to the company’s significant impact on the growth of the solar energy industry, empowering individuals and businesses to reduce their carbon footprint and embrace clean, renewable energy sources.
Enphase Energy Mega off campus Drive – Roles & Responsibilities For Engineer – Customer Service
- Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Emails / Chats / Phone calls from Enphase customers during assigned hours. Candidate must be open to work on weekends and night shifts.
- Conducting remote troubleshooting of Enphase products.
- Troubleshooting, approving, and executing warranty claims.
- Providing pre-sales information about Enphase products.
- Assisting with the activation of new Enphase sites as needed.
- Documenting all activity in a central CRM/Help Desk software platform.
- Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, logging product bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks as needed.
- Following departmental conventions and procedures.
- Participating in ongoing training/education of industry standards and Enphase product-specific information.
- Professionally represent Enphase via all communications mediums.
- Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual.
- Performing other duties as assigned.
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Enphase Energy Mega off campus Drive – Skills Required For Engineer – Customer Service
- Should be a Graduate – B.E/B.Tech
- Should have scored 60% and above in 10th, 12th, and Graduation. Applicant with lower than 60% scores in 10th, 12th or Graduation will not be considered for the role. Scores are mandatory to be shared along with the resume. Incomplete resumes will not be considered for the position.
- Should have a minimum of 1 year experience supporting customer in Tech Support or Customer Support role. Freshers will not be considered for the role.
- Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers, and managers.
- Strong verbal and written communications skills.
- Computer literate (PC skills essential, Mac OS desirable)
- General understanding electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable.
- Preferred Qualifications:
- BE Electrical
- Exposure to solar/PV-related environments.
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HOW TO APPLY FOR Enphase Energy Mega off campus Drive 2023 ?
To apply for the Enphase Energy Mega off campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Engineer – Customer Service Role – Bangalore
Enphase Energy Mega off campus Drive 2023 – Frequently Asked Question?
What is the Enphase Energy selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
