Sutherland Walk-in For Customer Support Executive role. 12th pass candidate can apply for the post.
Table of Contents
Sutherland Walk-in -Overview
- Company – Sutherland (Walk in)
- Role – Customer Support Executive
- Qualification – 12th pass
- Experience – 0 – 5 years
- Location – Chennai/ Hyderabad
- Salary – 50,000-3 Lacs P.A.
Sutherland Walk-in – ABOUT COMPANY
Sutherland is a global business process outsourcing (BPO) company that provides a range of services, including customer support, technical support, and back-office solutions. With a presence in various industries, including technology, healthcare, finance, and telecommunications, Sutherland is known for its commitment to delivering innovative and efficient outsourcing solutions. The company emphasizes digital transformation, leveraging technology to enhance customer experiences and streamline business processes. Sutherland often conducts walk-in interviews to recruit talented individuals for various positions within the organization.
Sutherland Walk-in- Customer Support Executive Responsibilities
- Respond to customer inquiries, concerns, and requests through various channels such as phone, email, or chat. Provide accurate and timely information to address customer needs and resolve issues.
- Troubleshoot and resolve customer problems or complaints effectively. Customer Support Executives must identify the root cause of issues and provide solutions that meet customer expectations and company policies.
- Acquire and maintain comprehensive knowledge of the company’s products or services. This knowledge enables Customer Support Executives to provide relevant information and assistance to customers, including guiding them on product usage and troubleshooting.
- Maintain detailed and accurate records of customer interactions, including call logs, emails, or chat transcripts. Proper documentation is crucial for tracking customer issues, analyzing trends, and providing insights for process improvements.
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Sutherland Walk-in -Skills Required
- Strong verbal and written communication skills are essential for Customer Support Executives. They need to articulate information clearly, actively listen to customers, and convey empathy in their interactions.
- The ability to analyze customer issues, identify root causes, and provide effective solutions is crucial. Customer Support Executives should be skilled in thinking on their feet and resolving problems efficiently.
- Dealing with customer inquiries and issues requires patience and empathy. Customer Support Executives must understand and acknowledge customer concerns, demonstrating empathy while maintaining a calm and positive demeanor.
- A good understanding of the company’s products or services is essential. Customer Support Executives need to provide accurate information, guide customers on product usage, and troubleshoot issues effectively.
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HOW TO APPLY FOR THE Sutherland Walk-in INTERVIEW?
To apply for the Sutherland walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Executive |
| Experience | 0 – 2 years |
| Contact no. | Sharon |
| Date | 18th December – 27 December |
| Time | 11.00 AM – 4.00 PM |
| walk-in Address: | SUTHERLAND -A1, Ground floor, Gateway office parks, Perungalathur, Chennai. Landmark Opposite Perungalathur Railway Station. |
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice Process |
| Experience | 0 – 5 years |
| Contact no. | Thappetla Vedika ( 8341308861 ) |
| Date | 21st December – 30 December |
| Time | 12.30 PM – 4.30 PM |
| walk-in Address: | Survey No.201, Lanco hills Technology Park, Lanco Hills, Sai Vaibhav layout, Manikonda, Hyderabad, 500089. |
Sutherland Walk-in – Frequently Asked Question?
What is the Sutherland walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 50,000-3 Lacs P.A. for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
