BT Group Mega Walkin Drive For Trainee Customer Service Role. Any Graduate candidates can apply for the post.
Table of Contents
BT Mega Walkin Drive – Overview
- Company Website- www.bt.com
- Company – BT Group Walkin
- Roles -Trainee Customer Service
- Qualification – Any Graduate
- Location – Kolkata
- Work Experience – Freshers
- Salary – 70,000-2 LPA
ABOUT BT COMPANY
BT Group plc (trading as BT and formerly British Telecom) is a British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
BT’s origins date back to the founding in 1846 of the Electric Telegraph Company, the world’s first public telegraph company, which developed a nationwide communications network. BT Group as it came to be started in 1912, when the General Post Office, a government department, took over the system of the National Telephone Company becoming the monopoly telecoms supplier in the United Kingdom.
BT Mega Walkin Drive – Roles & Responsibilities For Trainee Customer Service
- Trainees need to familiarize themselves with the company’s products or services. This involves understanding features, benefits, and common use cases. Trainees should actively engage in learning sessions and use training materials to become well-versed in what the company offers.
- Trainees must focus on developing effective communication skills, both verbal and written. This includes active listening to customer inquiries, concerns, or feedback. Trainees should practice responding clearly and professionally, ensuring a positive interaction with customers.
- Trainees must focus on developing effective communication skills, both verbal and written. This includes active listening to customer inquiries, concerns, or feedback. Trainees should practice responding clearly and professionally, ensuring a positive interaction with customers.
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BT Mega Walkin Drive – Skills Required
- Strong communication skills, both verbal and written, are essential. Trainees must be able to articulate information clearly, actively listen to customers, and convey empathy and understanding. Effective communication is fundamental to providing excellent customer service.
- Trainees should be adaptable and open to learning. The customer service landscape can be dynamic, with various challenges and situations. Being receptive to new information, processes, and feedback is crucial for personal and professional growth in the role.
- Trainees should possess basic problem-solving skills. This involves the ability to analyze customer issues, understand the root causes, and provide appropriate solutions or escalate problems to higher levels of support. Problem-solving contributes to positive customer experiences.
HOW TO APPLY FOR BT Mega Walkin Drive ?
To apply for the BT Mega Walkin Drive Interview Candidate need to walk in to the Venue that is given below.BT
FOR Kolkata LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Trainee Customer Service |
| Experience | Freshers |
| Contact | Diptashree Mondal ( 8101155961 ) |
| Date | 28 February |
| Time | 9.30 AM – 11.30 AM |
| walk-in Address: | BT E services, DLF 2 , Tower B, 7th floor, New town, Kolkata- 700135. |
BT Mega Walkin Drive – Frequently Asked Question?
What is BT Walkin Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 70,000-2 LPA is based on the reports of Glassdoor and Ambition Box.
What do BT do?
BT Group plc (BT) is a provider of telecommunications services.
Who is CEO of BT?
Allison Kirkby
Is BT a MNC?
BT Group plc (trading as BT and formerly British Telecom) is a British multinational telecommunications holding company.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
