Walk-in Drive at Tech Mahindra for International Voice Process / Voice/Semi Voice Process/Senior Customer Support Executive role. 12,pass Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Tech Mahindra-Overview
- Company – Tech Mahindra(Walk in)
- Role – International Voice Process / Voice/Semi Voice Process/Senior Customer Support Executive
- Qualification – 12,pass Any Graduate
- Experience – 0-6
- Location – Pune/Hyderabad/NOIDA/mumbai
- Salary –50,000-4.75 Lacs P.A.
Walk-in Drive at Tech Mahindra-ABOUT COMPANY
Tech Mahindra is a multinational information technology (IT) services and consulting company headquartered in Pune, India. It is a part of the Mahindra Group and was founded in 1986 as a joint venture between Mahindra & Mahindra and British Telecommunications (BT). Over the years, Tech Mahindra has grown to become one of the leading IT services companies globally, providing a wide range of technology solutions to clients across various industries.
Walk-in Drive at Tech Mahindra- International Voice Process Responsibilities
- Customer Communication: Interacting with customers over the phone to address their inquiries, provide information, and assist with their concerns or issues.
- Inbound Calls: Receiving incoming calls from customers who need assistance or have questions related to products, services, billing, or other matters.
- Outbound Calls: Making proactive calls to customers for various purposes, such as follow-ups, order confirmations, or customer feedback surveys.
- Issue Resolution: Listening to customer concerns, troubleshooting problems, and working towards resolving their issues in a timely and satisfactory manner.
- Product Knowledge: Developing a deep understanding of the company’s products or services to provide accurate and helpful information to customers.
- Call Documentation: Accurately documenting customer interactions, inquiries, and resolutions in the company’s CRM or ticketing system.
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Walk-in Drive at Tech Mahindra- Voice/Semi Voice Process Responsibilities
- Handling customer & merchant calls.
- Handling calls related to quires, survey and feedback.
- Handling enquiry and service calls.
- Have to resolve customer queries over Email and Calls.
- Have to solve the queries or the problems of the customers
Walk-in Drive at Tech Mahindra-Skills Required
- Customer Service: Strong customer-centric approach with excellent communication and interpersonal skills. Ability to empathize, actively listen, and effectively address customer inquiries.
- Technical Troubleshooting: Proficiency in diagnosing and resolving technical issues related to software applications, hardware devices, networking, and operating systems.
- Problem Solving: Analytical mindset and the ability to methodically troubleshoot problems, identify root causes, and implement effective solutions.
- Communication Skills: Clear and concise verbal and written communication skills. Ability to explain technical concepts in an understandable manner to non-technical users.
- Multitasking: Capable of handling multiple customer interactions, tasks, and tickets simultaneously while maintaining quality and efficiency.
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HOW TO APPLY FOR THE Walk-in Drive at Tech Mahindra INTERVIEW?
To apply for the Tech Mahindra walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR PUNE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International Voice Process |
| Experience | 1-6 years |
| Contact no. | – Yadhu Vamsy K ( 8148170950 ) |
| Date | 12th October – 18th October |
| Time | , 9.30 AM – 5.30 PM |
| walk-in Address: | Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Pimpri-Chinchwad, Maharashtra 411057 |
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Voice/Semi Voice Process |
| Experience | 1-5 years |
| Contact no. | Finny ( 8019579443 ) |
| Date | 9th October – 18th October |
| Time | 9.00 AM – 1.00 PM |
| walk-in Address: | Tech Mahindra Info City Gate no 2 -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081. |
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Senior Customer Support Executive |
| Experience | 1-6 years |
| Contact no. | Bhawna ( 6260351725 ) |
| Date | 9th October – 18th October |
| Time | , 9.30 AM – 5.30 PM |
| walk-in Address: | Tech Boulevard sector 127 Noida 201301 |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service Representative |
| Experience | 0-3 years |
| Contact no. | Janvi HR ( 8452892475 ) |
| Date | 13th October – 20th October |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Empire Tower , A wing , 9th Floor , Reliable Tech Park , Airoli , Navi Mumbia 400708 |
Walk-in Drive at Tech Mahindra– Frequently Asked Question?
What is the Tech Mahindra walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 50,000-4.75 Lacs P.A. for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
