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Mega Walk In drive For voice process Jobs in Genpact

Apply to Mega Walk In drive For voice process Jobs in Genpact, Hyderabad from 0 to 3 years of experience. Explore Genpact Jobs, Reviews

Mega Walk In drive For voice process Jobs in Genpact – Overview

  • Company – Genpact Walk In
  • Roles – voice process
  • Qualification – Any Graduate except law
  • Location – Hyderabad
  • Work Experience – 0 to 3 years
  • Salary – 2.5LPA – 6LPA

ABOUT Genpact COMPANY

Genpact is a global professional services firm that provides a wide range of business process outsourcing (BPO), digital transformation, and technology services. Founded in 1997 as a business unit of General Electric, Genpact became an independent company in 2005 and has since grown into a major player in the outsourcing and business services industry.

Headquartered in New York City, Genpact operates in numerous countries, offering services across various industries, including finance, healthcare, manufacturing, and more. The company leverages its expertise in process optimization, analytics, and emerging technologies to help clients streamline operations, improve efficiency, and drive business innovation. With a focus on delivering impactful solutions, Genpact plays a crucial role in assisting organizations around the world in navigating the complexities of modern business environments.

Mega Walk In drive For voice process Jobs in Genpact
Genpact HIRING voice process

Roles & Responsibilities For Mega Walk In drive For voice process Jobs in Genpact

  • Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
  • Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
  • Inbound & outbound calling
  • Provide payment plans basis customer requirement
  • Maintain a deep understanding of client process and policies
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Skills Required For Mega Walk In drive For voice process Jobs in Genpact

  • Clear and articulate communication skills for effective verbal interaction.
  • Active listening abilities to understand and respond to customer needs.
  • Patience and empathy in addressing customer inquiries and concerns.
  • Strong problem-solving skills to resolve issues during customer interactions.
  • Adaptability to work with diverse customer profiles and handle various scenarios.
  • Time management to meet call handling and resolution targets.
  • Knowledge of relevant products, services, or industry information.
  • Ability to navigate and utilize customer relationship management (CRM) systems.
  • Compliance with company policies and protocols during customer interactions.
  • Continuous learning and adaptability to evolving customer service trends and procedures.

HOW TO APPLY FOR THE Mega Walk In drive For voice process Jobs in Genpact ?

To apply for the Mega Walk In drive For voice process Jobs in Genpact Interview Candidate need to walk in to the Venue that is given below.

FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Rolevoice process
Experience0 to 3 years
Date28th November
Time11.00 AM – 2.00 PM
walk-in Address:F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
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Mega Walk In drive For voice process Jobs in Genpact – Frequently Asked Question?

What is Genpact Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 2.5LPA – 6LPA is based on the reports of Glassdoor and Ambition Box.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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