Walk-in Drive at Hexaware Technologies For International Non Voice process/Customer Care Executive/French voice process – Executive role. Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Hexaware Technologies -Overview
- Company – Hexaware Technologies (Walk in)
- Role – International Non Voice process/Customer Care Executive/French voice process – Executive
- Qualification – Any Graduate
- Experience – 0-5
- Location – coimbatore /Thane / Chennai
- Salary – 1.5-3.35 Lacs P.A.
Walk-in Drive at Hexaware Technologies -ABOUT COMPANY
Hexaware Technologies is a global information technology and business process outsourcing company headquartered in Mumbai, India. Founded in 1990, Hexaware provides a wide range of IT services, including software development, application management, cloud services, digital transformation, and automation solutions. The company serves clients across various industries, such as banking and financial services, healthcare, travel, and manufacturing, offering innovative technology solutions to address their business challenges. With a focus on delivering value through technology-driven solutions, Hexaware has established itself as a prominent player in the IT services industry, aiming to help businesses achieve efficiency, agility, and growth in the digital era.
Walk-in Drive at Hexaware Technologies -International Non Voice process Responsibilities
- Data Entry and Processing: Accurate and efficient entry of data into systems, databases, or spreadsheets. This may involve updating customer information, financial records, or any other relevant data.
- Document Review and Verification: Reviewing documents for accuracy, completeness, and compliance with company policies or legal requirements.
- Email Correspondence: Responding to emails from customers, clients, or colleagues. This could involve providing information, addressing inquiries, resolving issues, or forwarding emails to appropriate parties.
- Chat Support: Engaging in chat-based conversations with customers to address their queries, provide assistance, or guide them through processes.
- Order Processing: Handling orders, purchase requests, or service requests from customers. This might involve confirming orders, processing payments, and coordinating with other departments to fulfill orders.
- Content Moderation: Monitoring and reviewing user-generated content, comments, or posts on online platforms to ensure they adhere to guidelines and policies.
Walk-in Drive at Hexaware Technologies – Customer Care Executive Responsibilities
- Customer Interaction: Interacting with customers via various channels such as phone, email, chat, or social media to address their questions, concerns, and requests.
- Issue Resolution: Listening attentively to customer issues and providing prompt and accurate solutions. This might involve troubleshooting technical problems, providing information, or guiding customers through processes.
- Product/Service Knowledge: Developing a deep understanding of the company’s products or services to effectively answer customer queries and provide relevant information.
- Customer Assistance: Assisting customers in making purchasing decisions, recommending products or services, and explaining features or benefits.
- Order Processing: Processing orders, returns, exchanges, or cancellations as per company policies and procedures.
- Complaint Handling: Handling customer complaints and escalations with empathy and professionalism, aiming to find resolutions that satisfy the customer.
| ALSO APPLY FOR Mphasis- TEST ENGINEER – AUTOMATION- VIEW & APPLY Pfizer WORK FROM HOME-Senior Scientific Reviewer-VIEW & APPLY Tsaaro work from home-Data Protection Consultant-VIEW & APPLY Nokia-T&IP Engineer-VIEW & APPLY Healthedge-Senior Software Engineer – Application Services-VIEW & APPLY |
Walk-in Drive at Hexaware Technologies -Skills Required
- Effective Communication: Clear and empathetic communication is vital. You should be able to convey information clearly, actively listen to customer concerns, and adapt your communication style to suit different customers.
- Empathy and Patience: Understanding and empathizing with customer issues, even when dealing with frustrated or upset customers, is crucial. Patience allows you to provide attentive support throughout the interaction.
- Conflict Resolution: Managing conflicts and challenging situations while maintaining a positive and professional attitude.
- Problem-Solving: Ability to analyze situations, identify problems, and provide appropriate solutions quickly and efficiently.
- Active Listening: Paying full attention to customers, understanding their needs, and asking clarifying questions to ensure you grasp their concerns accurately.
- Time Management: Handling multiple customer interactions while maintaining response and resolution times.
- Product/Service Knowledge: Thorough understanding of the company’s products or services to answer queries accurately and provide relevant information.
Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE
HOW TO APPLY FOR THE Hexaware Technologies WALK-IN INTERVIEW?
To apply for the Hexaware Technologies walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Coimbatore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International Non Voice process |
| Experience | 0 – 5 years |
| Contact no. | Sabarish Kumar |
| Date | 28 August – 1st September |
| Time | 10.30 AM – 5.30 PM |
| walk-in Address: | Hexaware Technolgies limited – Elysium Central, 2nd Floor, A-Wing, Puliyakulam Road, Sungam Junction, Opp Carmel Garden School, Coimbatore-641 045. |
FOR Thane LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Care Executive |
| Experience | 0 – 5 years |
| Contact no. | ASHWINI ( 8169457749 ) |
| Date | 23 August – 1st September , |
| Time | 11.00 AM – 5.00 PM |
| walk-in Address: | Hexaware Technologies, Building no 3,Sector 2,Near Indrayani Cafe,Opposite Ramada Hotel,Millennium Business Park Mhape Ghansoli, Navi Mumbai – 400 710 India. |
FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | French voice process |
| Experience | 0 – 3 years |
| Contact no. | 8220267098 |
| Date | 28 August – 6th September , |
| Time | 9.30 AM – 5.30 PM |
| Email id | [email protected] |
| walk-in Address: | HEXAWARE TECHNOLOGIES/BPS ; Chennai one SEZ IT PARK – GATE 2 ; IG-3, 3rd Floor, Phase 2, Pallavaram 200 Feet Ring Road, ,MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097 Job location – Thoraipakkam; Chennai one SEZ IT PAR |
Walk-in Drive at Hexaware Technologies – Frequently Asked Question?
What is the Hexaware Technologies walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 1.5-3.35 Lacs P.A. for the this role.
Apply for all Government Jobs Across India CLICK HERE
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
