Walk-in Drive at Hexaware Technologies From 23 August – 6th September 2023 | Multiple Locations

Walk-in Drive at Hexaware Technologies For International Non Voice process/Customer Care Executive/French voice process – Executive role. Any Graduate candidate can apply for the post.

Walk-in Drive at Hexaware Technologies -Overview

• Company – Hexaware Technologies (Walk in)
• Role – International Non Voice process/Customer Care Executive/French voice process – Executive
• Qualification – Any Graduate
• Experience – 0-5
• Location – coimbatore /Thane / Chennai
• Salary – 1.5-3.35 Lacs P.A.

Walk-in Drive at Hexaware Technologies -ABOUT COMPANY

Hexaware Technologies is a global information technology and business process outsourcing company headquartered in Mumbai, India. Founded in 1990, Hexaware provides a wide range of IT services, including software development, application management, cloud services, digital transformation, and automation solutions. The company serves clients across various industries, such as banking and financial services, healthcare, travel, and manufacturing, offering innovative technology solutions to address their business challenges. With a focus on delivering value through technology-driven solutions, Hexaware has established itself as a prominent player in the IT services industry, aiming to help businesses achieve efficiency, agility, and growth in the digital era.

Walk-in Drive at Hexaware Technologies -International Non Voice process Responsibilities

• Data Entry and Processing: Accurate and efficient entry of data into systems, databases, or spreadsheets. This may involve updating customer information, financial records, or any other relevant data.
• Document Review and Verification: Reviewing documents for accuracy, completeness, and compliance with company policies or legal requirements.
• Email Correspondence: Responding to emails from customers, clients, or colleagues. This could involve providing information, addressing inquiries, resolving issues, or forwarding emails to appropriate parties.
• Chat Support: Engaging in chat-based conversations with customers to address their queries, provide assistance, or guide them through processes.
• Order Processing: Handling orders, purchase requests, or service requests from customers. This might involve confirming orders, processing payments, and coordinating with other departments to fulfill orders.
• Content Moderation: Monitoring and reviewing user-generated content, comments, or posts on online platforms to ensure they adhere to guidelines and policies.

Walk-in Drive at Hexaware Technologies – Customer Care Executive Responsibilities

• Customer Interaction: Interacting with customers via various channels such as phone, email, chat, or social media to address their questions, concerns, and requests.
• Issue Resolution: Listening attentively to customer issues and providing prompt and accurate solutions. This might involve troubleshooting technical problems, providing information, or guiding customers through processes.
• Product/Service Knowledge: Developing a deep understanding of the company’s products or services to effectively answer customer queries and provide relevant information.
• Customer Assistance: Assisting customers in making purchasing decisions, recommending products or services, and explaining features or benefits.
• Order Processing: Processing orders, returns, exchanges, or cancellations as per company policies and procedures.
• Complaint Handling: Handling customer complaints and escalations with empathy and professionalism, aiming to find resolutions that satisfy the customer.

Walk-in Drive at Hexaware Technologies -Skills Required

• Effective Communication: Clear and empathetic communication is vital. You should be able to convey information clearly, actively listen to customer concerns, and adapt your communication style to suit different customers.
• Empathy and Patience: Understanding and empathizing with customer issues, even when dealing with frustrated or upset customers, is crucial. Patience allows you to provide attentive support throughout the interaction.
• Conflict Resolution: Managing conflicts and challenging situations while maintaining a positive and professional attitude.
• Problem-Solving: Ability to analyze situations, identify problems, and provide appropriate solutions quickly and efficiently.
• Active Listening: Paying full attention to customers, understanding their needs, and asking clarifying questions to ensure you grasp their concerns accurately.
• Time Management: Handling multiple customer interactions while maintaining response and resolution times.
• Product/Service Knowledge: Thorough understanding of the company’s products or services to answer queries accurately and provide relevant information.

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HOW TO APPLY FOR THE Hexaware Technologies WALK-IN INTERVIEW?

To apply for the Hexaware Technologies walk -in Interview Candidate need to walk in to the Venue that is given below.

FOR Coimbatore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

FOR Thane LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Walk-in Drive at Hexaware Technologies – Frequently Asked Question?

What is the Hexaware Technologies walk-in selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 1.5-3.35 Lacs P.A. for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information