Teleperformance Mega Walk in Drive 2023 For Technical Support Executive Role. Any Graduate, B.Tech/B.E. in Computers, BCA candidates can apply for the post.
Table of Contents
Teleperformance Mega Walk in Drive 2023 – Overview
- Company – Teleperformance Walk in
- Roles – Technical Support Executive
- Qualification – Any Graduate, B.Tech/B.E. in Computers, BCA
- Location – Gurgaon
- Work Experience – 0-2
- Salary – 3.75-4 Lacs P.A.
ABOUT Teleperformance COMPANY
Teleperformance is a global leader in customer experience management, specializing in outsourced customer service and contact center solutions. With a vast network of contact centers across more than 80 countries, Teleperformance provides customer support, technical assistance, sales, and other customer-centric services for a wide range of industries. They leverage technology, analytics, and skilled personnel to enhance customer interactions and drive business growth for their clients, making them a prominent player in the business process outsourcing industry.
Teleperformance Mega Walk in Drive 2023 – Roles & Responsibilities For Technical Support Executive
- Customer Assistance: Providing technical assistance and resolving customer inquiries, issues, and complaints through various communication channels, such as phone, email, or chat.
- Troubleshooting and Problem-Solving: Diagnosing technical problems, identifying the root cause of issues, and providing effective solutions to ensure timely resolution of customer issues.
- Documentation and Reporting: Documenting customer interactions, technical issues, and solutions provided, and generating regular reports to track trends and identify recurring technical issues.
- Product Knowledge: Maintaining comprehensive knowledge of the company’s products, services, and technical specifications to provide accurate information and guidance to customers.
- Collaboration and Escalation: Collaborating with the technical support team and other departments to resolve complex technical issues, and escalating unresolved problems to higher levels of support when necessary.
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Teleperformance Mega Walk in Drive 2023 – Skills Required For Technical Support Executive
- Technical Proficiency: A strong understanding of technical concepts, hardware, and software is essential for effectively addressing customer queries and resolving technical issues.
- Problem-Solving Abilities: The capability to analyze and solve complex technical problems efficiently and effectively is crucial for providing timely and accurate support to customers.
- Customer Service Skills: Excellent customer service skills, including patience, empathy, and clear communication, are necessary for providing a positive and supportive experience for customers.
- Communication Skills: Strong verbal and written communication skills are essential for explaining technical concepts to non-technical customers and providing clear instructions and guidance.
- Adaptability and Learning Agility: The ability to quickly adapt to new technologies and software, as well as a willingness to continuously learn and upgrade skills, is crucial in a fast-paced technical support environment.
HOW TO APPLY FOR THE Teleperformance Mega Walk in Drive 2023 ?
To apply for the Teleperformance Mega Walk in Drive 2023 Interview Candidate need to walk in to the Venue that is given below.
FOR Gurgaon LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Technical Support Executive |
| Experience | 0 – 2 years |
| Contact no. | Manpreet ( 7277700095 ) |
| Date | 20th October – 21st October |
| Time | 11.00 AM – 5.00 PM |
| walk-in Address: | Plot No. 398, Udyog Vihar, Phase 3, Gurgaon |
Teleperformance Mega Walk in Drive 2023 – Frequently Asked Question?
What is Teleperformance Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3.75-4 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
