Walk-in Drive at Wipro for International Voice Process Associate/ Content Moderation Roles .12pass, Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Wipro -Overview
- Company – Wipro Walk-in
- Role -International Voice Process Associate/ Content Moderation
- Qualification – 12pass, Any Graduate
- Experience – 0 – 3years
- Location – Pune & Hyderabad
- Salary – 3LPA – 5LPA
ABOUT Wipro COMPANY
Wipro Limited, headquartered in Bangalore, India, is a global information technology, consulting, and business process services company. Founded in 1945, Wipro has grown to become one of India’s leading multinational corporations, providing a wide range of services to clients worldwide. The company is known for its expertise in technology solutions, digital transformation, consulting, and outsourcing services. Wipro serves clients across various industries, including technology, healthcare, finance, and more, helping them harness the power of technology to enhance their operations and achieve business goals. With a strong commitment to innovation and sustainability, Wipro continues to be a prominent player in the global IT and consulting industry.
Walk-in Drive at Wipro – International Voice Process associate Responsibilities
- Customer Assistance: Assist customers with their inquiries, concerns, or requests by providing accurate and helpful information through phone conversations. Address their issues promptly and professionally.
- Communication: Communicate effectively in the language(s) required for the international market. Ensure clear and empathetic communication, as well as the ability to understand and adapt to various accents and cultures.
- Problem Resolution: Analyze customer issues, identify root causes, and offer solutions or escalate problems to higher-level support when necessary. Strive to resolve customer concerns on the first call whenever possible.
- Documentation: Maintain detailed and accurate records of customer interactions, including call logs, notes, and case information. This documentation is valuable for tracking customer histories and providing context for future interactions.
- Quality Assurance: Adhere to quality standards and processes, such as call monitoring and feedback sessions. Continuously strive to improve call quality, customer satisfaction, and efficiency in handling inquiries.
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Walk-in Drive at Wipro – Content Moderation Responsibilities
- Review and Assessment: Review and assess user-generated content, such as text, images, videos, and comments, to determine if it complies with platform rules and policies.
- Policy Enforcement: Enforce content policies and guidelines, which may include rules related to hate speech, harassment, violence, adult content, copyright infringement, and more.
- User Reporting: Investigate and respond to user reports of inappropriate or harmful content, taking appropriate action as necessary.
Walk-in Drive at Wipro -Skills Required
- Policy Knowledge: Deep understanding of platform-specific content policies and guidelines, as well as an ability to stay updated with policy changes.
- Critical Thinking: The ability to assess content objectively, identify violations of policies, and make consistent and fair moderation decisions.
- Attention to Detail: Meticulousness in reviewing content to catch even subtle violations or issues.
- Emotional Resilience: The capacity to handle emotionally charged or distressing content without becoming personally affected.
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HOW TO APPLY FOR THE Walk-in Drive at Wipro ?
To apply for the Walk-in Drive at Wipro Candidate need to walk in to the Venue that is given below.
FOR PUNE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role : | International Voice Process Associate |
| Experience | 0 – 2 years |
| Contact : | Swapnil |
| Date : | 20th September – 29 September , |
| Time : | 11.00 AM – 3.00 PM |
| Address : | Wipro BPO, Plot No.2, MIDC,, Rajiv Gandhi InfoTech Park, Hinjewadi, PUNE, Maharashtra, India |
| EMAIL-ID | [email protected] |
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role : | Content Moderation |
| Experience | 1-3 years |
| Contact : | N/A |
| Date : | 29 September |
| Time : | 10.00 AM – 12.00 PM |
| Address : | Gate No1, Wipro campus, Wipro circle, Financial District, Gachibowli, Nanakramguda, Hyderabad 500032. |
Walk-in Drive at Wipro – Frequently Asked Question?
What is the Wipro walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3LPA – 5LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
