Diebold Nixdorf Careers, Work from Home : hiring As Associate Service Desk Specialist Role. High School Diploma or comparable ,Any Graduate Candidates can apply for the post.
Table of Contents
Diebold Nixdorf Careers, Work from Home – Overview
- Company – Diebold Nixdorf WORK FROM HOME
- Role – Associate Service Desk Specialist
- Qualification – High School Diploma or comparable, Any Graduate
- Experience – 0.5 Year plus
- Location – Remote ( Hiring office Hyderabad)
- Salary – 3 Lpa – 5 Lpa
Diebold Nixdorf Careers, Work from Home – ABOUT COMPANY
Diebold Nixdorf is a global technology company that specializes in providing solutions for the financial and retail industries. Established in 1859, the company has a rich history in manufacturing innovative products, including automated teller machines (ATMs) and point-of-sale (POS) systems. Diebold Nixdorf offers a wide range of services, software, and hardware solutions to help banks, retailers, and other businesses enhance customer experiences, improve operational efficiency, and drive digital transformation. With a focus on security, reliability, and customer-centricity, Diebold Nixdorf continues to play a vital role in shaping the future of financial and retail technologies globally.
Diebold Nixdorf Careers, Work from Home – Associate Service Desk Specialist Responsibilities
- Customer Support: Providing first-line technical support to end-users, customers, and internal employees through various communication channels, such as phone, email, or chat.
- Issue Resolution: Troubleshooting and resolving technical issues related to hardware, software, applications, and network connectivity.
- Incident Management: Logging, tracking, and managing support tickets in a service desk system to ensure timely resolution and adherence to service level agreements (SLAs).
- Remote Assistance: Assisting users remotely by guiding them through technical solutions and resolving problems over the phone or through remote desktop tools.
- Documentation: Creating and maintaining accurate and detailed records of support interactions and solutions for reference and knowledge base purposes.
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Diebold Nixdorf Careers, Work from Home –Skills Required
- Technical Proficiency: Strong understanding of computer hardware, software, operating systems, and networking concepts to diagnose and resolve technical issues.
- Customer Service: Excellent customer service and communication skills to interact with end-users professionally and empathetically.
- Problem-Solving: Analytical and problem-solving skills to troubleshoot and resolve technical issues promptly and efficiently.
- Remote Support Tools: Familiarity with remote support tools and technologies to provide remote assistance to end-users.
- Time Management: Effective time management skills to prioritize and manage multiple support tickets and meet SLAs.
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HOW TO APPLY FOR Diebold Nixdorf Careers, Work from Home?
To apply for the Diebold Nixdorf Careers, Work from Home– interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Diebold Nixdorf Careers, Work from Home company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Associate Service Desk Specialist – Remote (Hiring office Hyderabad)
Diebold Nixdorf Careers, Work from Home – Frequently Asked Question ?
What is the Diebold Nixdorf selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 5 Lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
