Itron Mega off campus Drive 2023 : hiring As Technical Support Associate Roles. in ME/M.Tech, BE/B.Tech in EEE/ECE/CSE, BCA, MCA Candidates can apply for the post.
Table of Contents
Itron Mega off campus Drive 2023 – Overview
- Company – Itron
- Role – Technical Support Associate
- Qualification – ME/M.Tech, BE/B.Tech in EEE/ECE/CSE, BCA, MCA
- Experience – 0-1
- Location – Bangalore
- Salary – 2.5 – 4 LPA
Itron Mega off campus Drive 2023 – ABOUT COMPANY
Itron is a global technology company that specializes in providing innovative solutions for managing and optimizing energy and water resources. Founded in 1977, the company offers a wide range of products and services for utilities and municipalities to efficiently monitor, measure, and analyze energy consumption and water usage. Itron’s smart metering and data analytics solutions enable utilities to improve resource management, enhance operational efficiency, and empower consumers to make informed decisions about their energy usage. With a focus on sustainability and the development of smart cities, Itron continues to play a significant role in advancing the digital transformation of the energy and water industries worldwide.
Itron Mega off campus Drive 2023 – Technical Support Associate Responsibilities
- Customer Assistance: Providing technical assistance and support to customers via various communication channels, such as phone, email, or chat.
- Issue Resolution: Diagnosing and troubleshooting technical issues related to Itron’s products or services to identify root causes and provide appropriate solutions.
- Knowledge Base: Maintaining a comprehensive knowledge base of product information, troubleshooting guides, and best practices to assist customers effectively.
- Ticket Management: Managing and tracking support tickets in a helpdesk system to ensure timely resolution and adherence to service level agreements (SLAs).
- Remote Assistance: Offering remote support to customers by guiding them through technical solutions and configurations.
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Itron Mega off campus Drive 2023 – Skills Required
- Technical Aptitude: Strong understanding of technical concepts and ability to quickly grasp and troubleshoot issues related to Itron’s products and services.
- Customer Service: Excellent customer service skills with a focus on empathy, active listening, and the ability to handle customer inquiries and concerns professionally.
- Problem-Solving: Analytical and problem-solving skills to diagnose technical issues, identify root causes, and provide appropriate solutions.
- Communication: Effective verbal and written communication skills to convey technical information clearly to customers and colleagues.
- Patience and Empathy: Patience and empathy to work with customers who may be frustrated or unfamiliar with technical concepts.
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HOW TO APPLY FOR Itron Mega off campus Drive 2023?
To apply for the Itron Mega off campus Drive 2023– interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Itron Mega off campus Drive 2023 company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Technical Support Associate (Bangalore Location)
Itron Mega off campus Drive 2023 – Frequently Asked Question ?
What is the Itron selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5 – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
