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Hyderabad Service Desk Coordinator

Hyderabad Service Desk Coordinator for 2-4 years of relevant experience | Apply Now! Any Graduate Can Join

Diebold Nixdorf is seeking Service Desk Coordinator applicants in Hyderabad. Individuals with 2-4 years of relevant experience and qualifications, such as a Any Graduate, are eligible for the role. The estimated annual remuneration for this post is from 3 to 5 LPA.

Diebold Nixdorf Jobs 2024 – Details

Diebold Nixdorf Jobs 2024 Details:
Company Websitewww.dieboldnixdorf.com
CompanyDiebold Nixdorf
RolesService Desk Coordinator
QualificationAny Graduate
LocationHyderabad
Work Experience2-4 years
Salary4 – 5 LPA
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Hyderabad Service Desk Coordinator
Diebold Nixdorf Jobs 2024

Diebold Nixdorf Jobs 2024 – Skill & Requirement

Job RoleService Desk Coordinator
Qualifications:Any Graduate
Experience:2-4 years
Job Type:Full Time
Location:Hyderabad
Skills/Requirements:
Requirements For Service Desk Coordinator:

1. Interfaces with customers and internal departments and helps resolve basic to moderately complex inquiries.
2. Addresses issues escalated from less experienced team members.
3. Proactively informs manager about potential problems and suggests improvement actions.
4. Reports on faulty master data.
5. Advises less experienced team members on process and other deviations.
6. Updates and verifies USU solutions and KScout trees after verification with level 2 or solution experts.

Skills For Service Desk Coordinator:

1. Education or equivalent work experience required.
2. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Service Desk Support.
3. Good local/client’s language skills (Written and spoken) as well as business English skills (Written and spoken) required.
To Check & Apply for Diebold Nixdorf Important Link (Hyderabad Location)
Apply now


HOW TO APPLY ?

To apply for the Diebold Nixdorf Jobs 2024 – interested candidates must follow the procedure outlined below:

  • Click on the “Apply here” button provided below. You will be redirected to company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application process after verification.

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About Diebold Nixdorf company :

Diebold Nixdorf is a multinational technology business that specializes in connected commerce solutions for the finance and retail sectors. Diebold Nixdorf was founded in 1859 and is headquartered in Hudson, Ohio. The company specializes in ATMs, payment systems, and self-service technologies. The company provides a variety of software, hardware, and services geared toward improving customer transactions and operational efficiency. With a global presence in more than 100 countries, Diebold Nixdorf works with banks, retailers, and other institutions to innovate in areas such as digital banking, automated retail, and cybersecurity, assisting clients in adapting to a quickly changing digital environment.

Diebold Nixdorf Jobs 2024 – Frequently Asked Question?

What does a service desk coordinator do?

Responsible for overseeing all procedures for incident identification, prioritization, and resolution, as well as monitoring, tracking, and coordinating Service Desk tasks. problems. Create help sheets, solutions, and FAQs for end users.

What is the responsibility of service desk?

Common Service Desk Analyst jobs include processing incidents and service requests sent by customers via the Self-Service Portal, email, or phone. Creating incident reports and service requests on behalf of consumers. Incidents are being recategorized based on service and category.

What is the concept of service desk?

What is a service desk? ITIL defines a service desk as “the single point of contact between the service provider and the users.” A typical service desk processes events and service requests while also communicating with users.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.