Steps To Apply for E2open Recruitment 2023 · First of all, candidates must visit E2open official website, i.e., E2open.com. · On the home page, …
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E2open Recruitment 2023 – Overview
- Company – E2open
- Role – Support Engineer
- Qualification – Bachelor’s degree in computer science /Information Technology
- Experience – 1-4 years
- Location – Bangalore
- Salary – 3-5 Lpa
ABOUT E2open COMPANY
E2open is a global supply chain management software company that offers cloud-based solutions to optimize and orchestrate end-to-end supply chain processes. Founded in 2000, E2open provides a comprehensive platform that enables businesses to enhance visibility, collaboration, and responsiveness in their supply chain operations. The company’s offerings include solutions for demand planning, inventory management, logistics, and supplier collaboration. E2open’s technology helps organizations across various industries, such as manufacturing, retail, and distribution, to streamline their supply chain operations, reduce costs, and improve overall efficiency. With a focus on leveraging advanced analytics and real-time data, E2open contributes to the digital transformation of supply chain management for improved resilience and agility in a dynamic business environment.
E2open Recruitment 2023 – Roles & Responsibilities For Support Engineer
- Take ownership of technical issues reported and see problems through to resolution.
- Actively identify incidents and manage the incident resolution process to provide service recovery.
- Diagnose, investigate, and identify solutions and/or alternatives to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to appropriate cross functional teams.
- Provide prompt and accurate response to customers and guide users with simple, step-by-step instructions.
- Document knowledge in the form of knowledge base tech notes and articles.
- Liaison between cross functional team and customer.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of customer interactions, recording details of inquiries, comments, and complaints, as well as actions taken.
- Ensure KPIs are met consistently to achieve customer experience excellence.
- Ensure escalation and production support processes are followed.
- Plan and deploy E2open standard solutions to the Company’s hosting infrastructure.
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E2open Recruitment 2023 – Skills Required For Support Engineer
- Bachelor’s degree in computer science /Information Technology or equivalent.
- Minimum1 to 4 years’ hands-on experience in SQL, Linux and other programming languages.
- Fundamental understanding of IT service management and the ITIL business process.
- Understanding of development methodologies, version control and configuration management.
- Knowledge and experience with database technologies such as Oracle, SQL and JDBC.
- Experience with JBoss/Tomcat or other web servers preferred.
- Experience at a global software or consulting firm is an asset.
- Logical approach and excellent problem-solving skills.
- Excellent interpersonal and communication skills.
- Must be able to work well both in a team environment and independently.
- Ability and willingness to learn new technologies, on own initiative.
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HOW TO APPLY FOR E2open Recruitment 2023 ?
To apply for the E2open Recruitment 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Support Engineer Role – Bangalore
E2open Recruitment 2023 – Frequently Asked Question?
What is the E2open selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
