Steps To Apply for Expedia Group Recruitment 2023 · First of all, candidates must visit Expedia Group official website, i.e., ExpediaGroup.com. · On the home page, …
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Expedia Group Recruitment 2023 – Overview
- Company – Expedia Group
- Role – VR Technical Support Associate
- Qualification – BE/BTech
- Experience – 1 to 2 years
- Location – Gurgaon
- Salary – 3-5 Lpa
ABOUT Expedia Group COMPANY
Expedia Group is a global technology company specializing in travel services, operating one of the world’s largest online travel platforms. Headquartered in Seattle, Washington, Expedia Group facilitates the booking of flights, hotels, vacation rentals, car rentals, and various travel experiences through its diverse portfolio of brands, including Expedia, Hotels.com, Orbitz, and Vrbo. The company connects travelers with a wide range of options, leveraging technology to simplify and enhance the travel planning process. Expedia Group has a global presence, serving both leisure and business travelers with a user-friendly platform and a comprehensive suite of travel-related services.
Expedia Group Recruitment 2023 – Roles & Responsibilities For VR Technical Support Associate
- Triage, troubleshoot and drive resolution for issues that have been escalated from Customer Support
- Identify and report, track, and effectively escalate internal system issues with product and development teams
- Help to analyze and identify issue severity levels and follow appropriate escalation procedures
- Report on emerging and recurring issues promptly
- Recognize and handle customer errors gracefully
- Educate customers in best practices for using Vrbo applications
- Be an advocate for the voice of the customer
- Supply knowledge gained back to Customer Support through documentation of issue resolutions and troubleshooting procedures
- Develop and maintain expert knowledge on Vrbo products
- Keen eye for detail and high level of accuracy
- Exercise good judgment in decision-making
- Meet agreed upon and expected service levels for case completion and quality standards
- Other duties as assigned
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Expedia Group Recruitment 2023 – Skills Required For VR Technical Support Associate
- Proficient in troubleshooting virtual reality (VR) hardware and software issues.
- Strong understanding of VR technologies and platforms.
- Excellent customer service and communication skills.
- Knowledge of VR content creation tools and applications.
- Ability to provide technical support via phone, chat, or email.
- Familiarity with VR gaming and entertainment industry trends.
- Troubleshooting and diagnosing hardware and software compatibility issues.
- Patience and empathy in assisting customers with technical difficulties.
- Basic understanding of computer networks and connectivity.
- Ability to document and escalate complex technical issues as needed.
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HOW TO APPLY FOR Expedia Group Recruitment 2023 ?
To apply for the Expedia Group Recruitment 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
VR Technical Support Associate Role – Gurgaon
Expedia Group Recruitment 2023 – Frequently Asked Question?
What is the Expedia Group selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
