Cubic Corporation Careers Opportunities for Service Desk. Bachelor Degree, Master Degree Candidate can apply for the post.
Table of Contents
Complete details are given below:-
- Company – Cubic Corporation
- Roles – Service Desk
- Qualifications -Bachelor Degree, Master Degree
- Location -Hyderabad
- Work Experience -0-3
- Salary -4 LPA – 6 LPA
ABOUT THE COMPANY
Cubic Corporation is a global technology and defense company that provides innovative solutions for transportation, defense, and training markets. With a rich history spanning several decades, Cubic Corporation has established itself as a leader in its respective fields. The company specializes in delivering cutting-edge technologies and services to enhance efficiency, safety, and effectiveness in transportation systems, defense operations, and training simulations. Cubic Corporation’s solutions range from smart card-based fare collection systems for public transportation to advanced training systems for military and law enforcement personnel. Through its dedication to innovation and a commitment to customer satisfaction, Cubic Corporation continues to play a significant role in shaping industries and driving advancements in technology.
Job Responsibility For Service Desk Role
- First Point of Contact: You serve as the first point of contact for end-users who require technical assistance or have IT-related issues. This includes answering phone calls, responding to emails, and receiving in-person inquiries.
- Troubleshooting and Issue Resolution: You analyze and diagnose technical problems reported by end-users, attempting to resolve them remotely or by providing step-by-step guidance. This involves identifying the root cause of the issue and implementing appropriate solutions or workarounds.
- Incident and Request Management: You log and track incidents and service requests using a ticketing system, ensuring accurate and comprehensive documentation of user issues, resolutions, and follow-up actions.
- Technical Support: You provide technical assistance for hardware, software, network, and application-related issues. This may involve guiding end-users through software installations, system configurations, and troubleshooting common IT problems.
- User Account Management: You handle user account management tasks, such as creating, modifying, or disabling user accounts, resetting passwords, and granting or revoking access permissions based on established procedures and policies.
| ALSO APPLY FOR pwc- Advisory- VIEW & APPLY VMware- Account Executive/ Service Delivery Executive – VIEW & APPLY JLL Technologies- Data Engineer- VIEW & APPLY pwc- .Net Full Stack Developer – Associate 2 /Application for Cyber- VIEW & APPLY |
Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE
Skills Required For Service Desk
- Technical Proficiency: A solid understanding of computer systems, software applications, hardware components, and network fundamentals is crucial. Proficiency in troubleshooting common IT issues and familiarity with help desk tools and ticketing systems is also important.
- Customer Service: Strong customer service skills are essential for providing a positive experience to end-users. This includes active listening, empathy, patience, and effective communication to understand and address their concerns professionally and courteously.
- Problem-Solving: The ability to analyze issues, diagnose problems, and apply critical thinking to find effective solutions is vital. Strong problem-solving skills enable Service Desk professionals to troubleshoot and resolve technical issues efficiently.
- Communication Skills: Clear and concise communication, both verbal and written, is crucial in explaining technical concepts to non-technical end-users. Service Desk professionals should be able to communicate technical information in a way that is easy to understand and follow.
- Time Management: Effective time management skills help in handling multiple tasks and prioritizing them appropriately. Service Desk professionals need to manage their time efficiently to meet service level agreements and resolve issues within the expected time frames.
HOW TO APPLY FOR CUBIC CORPORATION 2023 ?
To apply for the Cubic Corporation Recruitment 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Service Desk (Hyderabad Location)
Cubic Corporation 2023 – Frequently Asked Question ?
What is the Cubic Corporation selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the Cubic Corporation salary for freshers?
The average of 4 LPA – 6 LPA is based on the reports of Glass door and Ambition Box.
Apply for all Government Jobs Across India CLICK HERE
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
