Job update : Multiple Roles Vacancy at JLL. Any Graduate candidate can apply for the post.
Table of Contents
Complete details are given below:-
- Company – JLL
- Role -Helpdesk Executive,Front Office Executive,Customer Relationship Executive,Guest Relation Executive
- Qualification –Any Graduate
- Experience –0-3years
- Location –Hyderabad/Gurgaon/Noida/Mumbai/Bangalore/Thane/Ranchi/Mohali/Pune/Kolkata
- Salary –3.5 Lpa – 6 lpa
ABOUT COMPANY
JLL, also known as Jones Lang LaSalle, is a leading professional services firm specializing in real estate and investment management. With its headquarters in Chicago, Illinois, JLL operates in more than 80 countries, providing a wide range of services to clients across the globe.
As a global real estate services provider, JLL offers comprehensive solutions in the areas of property leasing, sales and acquisitions, facilities management, project and development services, valuation and advisory, and investment management. Their services cover various property types, including commercial, residential, industrial, and retail.
JLL’s expertise extends across different sectors, including office buildings, hotels, healthcare facilities, logistics centers, and retail spaces. They work with clients ranging from multinational corporations to individual property owners, providing strategic guidance and innovative solutions to maximize the value and performance of their real estate assets.
In addition to traditional real estate services, JLL leverages advanced technologies and data analytics to drive insights and optimize real estate decision-making. They utilize digital tools, predictive analytics, and market intelligence to help clients make informed investment decisions, enhance operational efficiency, and create engaging workplace environments.
What You Will Be Doing As Helpdesk Executive
- Receive & log calls/complaints/requests from clients/customers/tenants etc into the Servimax.
- Handle Servimax Efficiently and Effectively.
- Forwarding on reactive calls to shift engineers.
- Issue job cards.
- Inputting weekly timesheets from Engineers
- Answering queries from the tenants
- Liaising frequently with tenants
- Generating Performance reports to present to <<<<<<Site Name >>>>>> on Monthly basis
- Maintaining the ongoing works schedule
- Filing of paperwork
- Taking/Producing Minutes of Weekly and Monthly Meetings
- On-site end user support for approximately 50 individuals
- Daily operations of the “Help Desk” function including delivery, problem escalation/resolution.
- Notify the CSO / Fire officer / Customer Care manager & DGM Facilities on site at the time of all Emergency Calls
- Maintenance and monitoring of network resources such as Printers, Fax Machines and other office equipments is required
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What You Will Be Doing As Front Office Executive
- Greeting and Welcoming Visitors: You will be responsible for warmly greeting and welcoming visitors, clients, and guests as they arrive at the office. You will provide them with a positive first impression, make them feel comfortable, and direct them to the appropriate person or department.
- Managing Reception Area: You will oversee the reception area, ensuring it is clean, organized, and presentable. This may include arranging magazines, maintaining a visitor logbook, and managing any visitor access systems or protocols.
- Answering and Routing Calls: As a Front Office Executive, you will handle incoming phone calls, promptly and professionally answering inquiries, transferring calls to the appropriate individuals, and taking messages when necessary. Clear and effective communication skills are essential for this aspect of the role.
- Managing Mail and Courier Services: You may be responsible for receiving, sorting, and distributing incoming mail and packages. Additionally, you may also coordinate outgoing mail and courier services, ensuring timely and accurate delivery.
Skills Required for the job
- Excellent Communication Skills: Strong verbal and written communication skills are essential for interacting with visitors, clients, and employees. You should be able to communicate clearly, professionally, and courteously in person, over the phone, and via email.
- Professionalism and Poise: Front Office Executives are often the face of the organization, so maintaining a professional and polished demeanor is important. This includes demonstrating a positive attitude, being well-groomed, and exhibiting good manners and etiquette.
- Customer Service Orientation: Providing excellent customer service is a core aspect of the role. You should have a friendly and approachable demeanor, be able to handle inquiries and requests effectively, and strive to exceed visitor and client expectations.
- Organization and Time Management: The front office can be a fast-paced environment with multiple tasks and responsibilities. Being organized, detail-oriented, and able to prioritize tasks is crucial for managing the reception area efficiently and ensuring smooth operations.
- Multitasking and Flexibility: Front Office Executives often need to handle multiple tasks simultaneously, such as answering phone calls, greeting visitors, and managing administrative duties. The ability to multitask, adapt to changing priorities, and remain calm under pressure is important.
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HOW TO APPLY FOR JLL 2023 ?
To apply for the JLL 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to JLL company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Helpdesk Executive-Hyderabad location
Front Office Executive-Gurgaon location
Front Office Executive-Noida Location
Front Office Executive-Mumbai Location
Front Office Executive-Bangalore Location
Front Office Executive–Thane Location
Customer Relationship Executive-Ranchi Location
Front Office Executive-Mohali Location
Front Office Executive-Pune Location
Guest Relation Executive-Kolkata Location
JLL – Frequently Asked Question?
What is the JLL Selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3.5 Lpa – 6 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information