Walk-in Drive at Genpact for CUSTOMER SERVICE roles . Any Graduate candidate can apply for the post.
Table of Contents
Complete details are given below:-
- Company – Genpact walk-in
- Role -CUSTOMER SERVICE
- Qualification – Any Graduate
- Experience –2-5years
- Location –Jaipur
- Salary –2 – 3 LPA
ABOUT COMPANY
Genpact is a global professional services firm that specializes in digital transformation, outsourcing, and consulting services. Headquartered in New York City, Genpact operates in over 30 countries and serves clients across various industries, including banking and financial services, healthcare, manufacturing, retail, and more.
As a leading provider of business process management and digital transformation solutions, Genpact helps organizations streamline their operations, improve efficiency, and drive growth. The company offers a wide range of services, including finance and accounting, procurement, customer service, supply chain management, analytics, and risk management.
Genpact leverages advanced technologies such as automation, artificial intelligence (AI), and machine learning to enhance business processes and deliver innovative solutions. They focus on digital transformation initiatives to help clients embrace digital technologies, optimize their operations, and stay ahead in today’s competitive business landscape.
In addition to their outsourcing and consulting services, Genpact also provides analytics and data-driven insights to help clients make informed business decisions. They utilize data analytics, predictive modeling, and advanced reporting tools to extract valuable insights from large volumes of data, enabling clients to drive growth and improve performance.
What You Will Be Doing As CUSTOMER SERVICE
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
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Skills Required for the CUSTOMER SERVICE
- Customer Service: Strong customer service skills are essential. This includes having excellent communication and listening skills, being friendly and approachable, and being able to empathize with customers’ needs and concerns. Providing exceptional service and creating a positive shopping experience is crucial.
- Sales and Product Knowledge: A good understanding of the products or services offered by the store is important. This includes knowing the features, benefits, and pricing of the products, as well as any promotions or discounts available. Being able to effectively communicate this information to customers and make persuasive recommendations can drive sales.
- Communication Skills: Effective verbal and written communication skills are necessary to interact with customers and colleagues. Clear and concise communication helps in understanding customer needs, conveying product information, and resolving any issues or concerns that may arise.
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HOW TO APPLY FOR THE WALK-IN INTERVIEW?
To apply for the Genpact (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR JAIPUR LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | CUSTOMER SERVICE |
| Experience | 2-5 |
| Contact no. | N/A |
| Date | 4th July – 6th July, |
| Time | 11.30 AM – 1.30 PM |
| walk-in Address: | Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017 |
Genpact walk in– Frequently Asked Question?
What is the Genpact walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2 – 3 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
