Zippin Careers, Work from Home hiring as Associate Technical Support Role. High school diploma or equivalent; Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field is a plus. Candidates can apply for the post.
Table of Contents
Zippin Careers, Work from Home – Overview
- Company – Zippin Work from Home
- Role – Associate Technical Support
- Qualification – High school diploma or equivalent; Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field is a plus.
- Experience – 1-2
- Location – Remote ( Work From Home )
- Salary- 4 lpa – 6 lpa
Zippin Careers, Work from Home – ABOUT COMPANY
Zippin is a technology company specializing in cashierless checkout solutions for retail stores. Founded in 2018, Zippin offers a frictionless shopping experience by leveraging advanced computer vision, sensor fusion, and machine learning technologies. Their system enables shoppers to enter a store, pick up items, and simply walk out without the need for traditional checkouts or cashier interactions. Zippin’s platform enhances convenience and efficiency for both customers and retailers, streamlining the shopping process and reducing operational costs. Please note that there might have been developments or changes after my last knowledge update in September 2021.
Zippin Careers, Work from Home – Associate Technical Support Responsibilities
- Customer Assistance: Providing technical support to customers via various communication channels, including email, chat, and phone. Assisting customers with inquiries, issues, and technical challenges related to Zippin’s cashierless checkout solutions.
- Issue Troubleshooting: Diagnosing and troubleshooting technical problems reported by customers, understanding the root causes of issues, and guiding customers through step-by-step solutions.
- Problem Resolution: Effectively resolving customer concerns by providing accurate and timely solutions. Collaborating with internal teams to escalate and resolve complex technical issues if needed.
- Remote Assistance: Assisting customers remotely by providing clear and concise instructions to troubleshoot and resolve technical problems, ensuring a positive customer experience.
- Documentation: Maintaining detailed records of customer interactions, issues, and solutions in the company’s support systems. Contributing to the knowledge base by documenting common issues and solutions.
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Zippin Careers, Work from Home – Skills Required
- Technical Proficiency: Strong technical aptitude and familiarity with software troubleshooting, hardware components, and basic networking concepts to effectively assist customers with technical issues.
- Customer-Centric Approach: A customer-focused mindset with the ability to empathize, actively listen to customer concerns, and provide solutions that address their needs.
- Clear Communication: Excellent verbal and written communication skills to convey technical information and instructions clearly, especially in a remote support context.
- Problem-Solving: Adept at analyzing complex issues, breaking them down into manageable parts, and identifying effective solutions or workarounds.
- Remote Assistance: Proficiency in guiding customers through technical troubleshooting steps remotely, utilizing tools like chat, email, or remote desktop software.
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HOW TO APPLY FOR Zippin Careers, Work from Home ?
To apply for the Zippin Careers, Work from Home – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Zippin Careers, Work from Home company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role- Associate Technical Support – Remote ( Work From Home )
Zippin Careers, Work from Home – Frequently Asked Question ?
What is the Zippin selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 lpa – 6 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
