Concentrix off Campus Recruitment 2023 : Hiring As Multiple Role. Any Graduate Candidates can apply for the post.

Concentrix off Campus Recruitment 2023– Overview

• Company – Concentrix
• Role –Associate, WFM Dialer/Supervisor, WFM/Representative, Operations /Team Leader Operation/Associate Sales Manager
• Qualification –Any Graduate
• Experience –1-5
• Location –Kolkata/ranchi /Bhubaneswar /Visakhapatnam /noida/gurgaon/chandigarh
• Salary-3 – 5 LPA

Concentrix off Campus Recruitment 2023– ABOUT COMPANY

Concentrix is a global business services company that provides customer engagement services, including customer support, technical support, sales, and digital marketing solutions. Formerly a subsidiary of SYNNEX Corporation, Concentrix became an independent company in 2006 and has since grown to become one of the leading players in the business process outsourcing (BPO) industry.The company provides sales and marketing services to help clients acquire and retain customers, improve sales performance, and enhance customer loyalty

Concentrix off Campus Recruitment 2023– Representative, Operations

• Handling customer inquiries, complaints, and requests through various communication channels, such as phone, email, live chat, or social media.
• Ensuring timely and satisfactory resolution of customer issues, striving to deliver excellent customer experiences.
• Maintaining accurate records of customer interactions and transactions in the company’s systems.
• Providing product or service information to customers, assisting with purchases, and processing orders or refunds.

Concentrix off Campus Recruitment 2023– Associate RESPONSIBILITIES

• Responsible for end-to-end dialer and campaign management.
• Solve Dialer related issues.
• Managing real time requests as per requirement related to Dialer.
• Prepare daily / weekly / monthly MIS as required. 
• Produce and analyze daily efficiency reports.
• Manage real time breaks.  

Concentrix off Campus Recruitment 2023 – Skills Required

• Customer Service Skills: Strong customer service skills, including active listening, empathy, patience, and the ability to handle various customer inquiries and concerns with a customer-centric approach.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with customers, team members, and deliver engaging training sessions.
• Problem-Solving Abilities: The capacity to analyze complex customer issues, identify solutions, and provide satisfactory resolutions.
• Time Management: Effective time management skills to balance customer interactions, operational tasks, and training responsibilities efficiently.
• Conflict Resolution: Skill in handling difficult customer situations and resolving conflicts in a calm and professional manner.
• Adaptability: Flexibility to adapt to changing customer needs, operational requirements, and training delivery methods.
• Leadership Skills: For those involved in training, leadership skills are essential to guide and motivate learners throughout the training process.

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HOW TO APPLY FOR Concentrix off Campus Recruitment 2023?

To apply for the Concentrix – interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to Concentrix company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Associate, WFM Dialer–Kolkata Location

Supervisor, WFM-Ranchi Location

Supervisor WFM-Bhubaneswar/Ranchi  Location

Representative, Operations-Visakhapatnam Location

Associate Sales Manager–Gurgaon Location

Team Leader Operation–Noida Location

Representative, Operations–Chandigarh Location

Concentrix off Campus Recruitment 2023– Frequently Asked Question ?

What is the Concentrix selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 3 – 5 LPA for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.