Inbound Sales – Drive Revenue Growth for Kochar Infotech – Apply Now in 2023

Inbound Sales – Drive Revenue Growth for Kochar Infotech. Any graduate candidates can apply to these post.

Complete details are given below:-

• Company – Kochar Infotech (Walk in)
• Roles – Inbound Sales
• Qualification – Any graduate
• Location – Gurgaon
• Work Experience – 0-3 Years
• Salary – 2 LPA – 4.5 LPA

ABOUT THE COMPANY

Kochar Infotech is a global information technology (IT) and business process outsourcing (BPO) company that provides a range of services to clients worldwide. Here are some brief details about Kochar Infotech:

Overview: Kochar Infotech specializes in providing IT solutions and BPO services to clients across various industries. The company aims to deliver innovative and customized solutions to meet client requirements and help them achieve their business goals.

Services: Kochar Infotech offers a wide range of services, including IT consulting, software development, application management, infrastructure management, customer support, technical helpdesk services, and back-office support. They cater to diverse industries such as telecommunications, technology, e-commerce, healthcare, and more.

Customer Support and Helpdesk: Kochar Infotech has expertise in providing customer support and helpdesk services. They assist clients in managing customer inquiries, resolving technical issues, providing product information, and ensuring customer satisfaction.

Technology Solutions: The company provides end-to-end technology solutions, including software development, application maintenance, testing and quality assurance, system integration, and data analytics. They leverage emerging technologies to deliver innovative solutions that align with clients’ business objectives.

Back-Office Support: Kochar Infotech offers back-office support services to help clients streamline their operations and improve efficiency. These services may include data entry, document management, transaction processing, and other administrative tasks.

Global Presence: Kochar Infotech operates globally, serving clients from different parts of the world. They may have delivery centers or offices in various locations to provide localized services and support.

Clientele: Kochar Infotech serves clients from a diverse range of industries, including telecommunications, technology, healthcare, retail, banking, and more. Their client portfolio may include both small and medium-sized enterprises (SMEs) as well as large corporations.

Quality and Compliance: The company emphasizes quality management and compliance with industry standards and regulations. They may have certifications and processes in place to ensure that their services meet quality benchmarks and adhere to data security and privacy requirements.

What you will be doing as Inbound Sales

• Customer Engagement: Engage with potential customers who have reached out or expressed interest in the product or service. This can be through phone calls, emails, live chat, or other communication channels.
• Product Knowledge: Develop a strong understanding of the products or services offered by the company. Be able to effectively communicate the features, benefits, and value proposition to potential customers.
• Needs Assessment: Listen actively to customer inquiries and understand their needs and requirements. Ask probing questions to gather information and determine the best solution or product offering for their specific needs.
• Consultative Selling: Provide consultative sales guidance and recommendations to potential customers. Understand their pain points and challenges and position the product or service as a solution to address those needs.
• Relationship Building: Build rapport and establish trust with potential customers. Foster positive relationships by demonstrating expertise, providing helpful information, and addressing their concerns or objections.
• Sales Presentations: Deliver compelling sales presentations or demonstrations to showcase the product or service features and benefits. Adapt the presentation to the customer’s specific needs and interests.
• Objection Handling: Address customer objections and concerns effectively. Overcome objections by providing additional information, clarifying misunderstandings, or offering alternative solutions when appropriate.
• Sales Closing: Guide potential customers through the sales process and facilitate the purchase decision. Present pricing, negotiate terms if applicable, and close the sale by securing the customer’s commitment to purchase.
• CRM Management: Accurately record and maintain customer interactions, sales activities, and relevant information in the customer relationship management (CRM) system. This helps in tracking sales progress, analyzing data, and generating reports.
• Follow-Up and Customer Service: Provide post-sales support and follow-up with customers to ensure their satisfaction. Address any post-purchase concerns, provide product support or assistance, and nurture the customer relationship for potential future sales or referrals.

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Skills Required for Inbound Sales

• Communication Skills: Effective communication is crucial in understanding customer needs, building rapport, and delivering persuasive sales messages. Strong verbal and written communication skills are essential to convey information clearly and articulate the value of the product or service.
• Active Listening: Active listening allows sales professionals to understand customer requirements, concerns, and objections. It involves attentively hearing and comprehending customer messages, asking relevant questions, and responding appropriately.
• Product Knowledge: In-depth knowledge of the product or service being sold is essential. Sales professionals should have a comprehensive understanding of the features, benefits, and unique selling points to effectively communicate value to potential customers.
• Customer-Centric Approach: Putting the customer first is vital in inbound sales. Sales professionals should be empathetic, focused on understanding customer needs, and able to tailor solutions to meet those needs. A customer-centric approach builds trust and enhances the overall sales experience.
• Problem-Solving: Inbound sales often involves addressing customer challenges and providing solutions. Sales professionals should possess strong problem-solving skills to analyze customer requirements, recommend appropriate products or services, and offer creative solutions.
• Persuasion and Negotiation: Inbound sales professionals need the ability to persuade potential customers and negotiate when necessary. This involves presenting compelling arguments, highlighting value propositions, addressing objections, and negotiating terms to reach a mutually beneficial agreement.
• Time Management: Managing time effectively is crucial to handle multiple customer interactions, follow-up activities, and administrative tasks. Sales professionals should be organized, prioritize tasks, and work efficiently to meet sales targets and deadlines.
• Resilience and Adaptability: Inbound sales can be dynamic and challenging. Sales professionals should be resilient in the face of rejection, able to handle objections, and adapt their approach based on individual customer needs and changing market conditions.
• Technology Proficiency: Inbound sales often involves working with customer relationship management (CRM) systems, sales tools, and communication platforms. Proficiency in using technology and software applications is necessary to manage customer data, track leads, and collaborate with team members effectively.
• Teamwork and Collaboration: Inbound sales professionals often work as part of a sales team or collaborate with other departments. Being a team player, having good interpersonal skills, and being able to collaborate effectively contribute to a positive work environment and improved sales outcomes.

HOW TO APPLY FOR THE WALK IN INTERVIEW?

To apply for the Kochar Infotech (Walk in) Interview Candidate need to walk in to the Venue that is given below.

FOR GURGAON LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Kochar Infotech (walk-in) – Frequently Asked Question?

What is Kochar Infotech Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary at Kochar Infotech for freshers?

The average of 2 LPA – 4.5 LPA is based on the reports of Glassdoor and Ambition Box.

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Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.