Future Generali Walk-in For Sales Officer,Inbound -Contact Center In Dehradun & Thane

Future Generali Walk-in For Sales Officer,Inbound-Contact Center.Any Graduate candidate can apply for the post.

Complete details are given below:-

• Company – Future Generali walk in
• Roles –Sales Officer,Inbound -Contact Center
• Qualification – Any Graduate
• Work Experience –0-5
• Salary –2 – 4.75 LPA
• Location –Dehradun/Haridwar/Thane

ABOUT THE COMPANY

Future Generali is an insurance company that operates in India. It is a joint venture between the Future Group, a leading Indian retail conglomerate, and Assicurazioni Generali, a prominent global insurance company based in Italy. Future Generali offers a wide range of insurance products and services to cater to the diverse needs of individuals, families, and businesses.

Here are some key aspects of Future Generali:

Insurance Products: Future Generali provides various insurance products across different categories, including life insurance, health insurance, motor insurance, travel insurance, home insurance, and commercial insurance. These products are designed to offer financial protection and coverage against risks in different aspects of life and business.

Life Insurance: Future Generali offers life insurance policies that provide financial security and protection for individuals and their families. These policies include term insurance, endowment plans, unit-linked insurance plans (ULIPs), and retirement plans. They help in wealth creation, savings, and securing the future of policyholders.

Health Insurance: Future Generali provides health insurance plans that cover medical expenses and provide financial support in case of hospitalization, surgeries, and critical illnesses. These policies offer benefits such as cashless hospitalization, pre and post-hospitalization coverage, and coverage for specific medical conditions.

Motor Insurance: Future Generali offers motor insurance policies that provide coverage for vehicles against damages, theft, and third-party liabilities. These policies include comprehensive insurance, third-party liability insurance, and standalone own-damage insurance for cars and two-wheelers.

What You Will Be Doing As Sales Officer?

• Sales target based job profile
• To achieve the daily, weekly and monthly sales targets of store
• To give demo & close the sales of Mobile & CDIT product to customer
• To satisfy customer needs and expectations in terms of advance product information.
• Maintain an effective and consultative selling approach

What You Will Be Doing As Inbound – Contact Center?

• Answering Customer Inquiries: You will be responsible for answering incoming customer calls or responding to emails and live chat messages promptly and professionally. This involves actively listening to customer concerns, understanding their queries, and providing accurate information or appropriate solutions.
• Providing Customer Support: As an Inbound Contact Center representative, you will offer assistance to customers who may require support with products, services, or account-related issues. This can involve troubleshooting technical problems, helping with account management, or guiding customers through specific processes or transactions.
• Resolving Customer Issues: Some customer interactions may involve resolving complaints, conflicts, or escalations. In such cases, you will need to remain calm, empathetic, and patient while actively working towards finding a satisfactory resolution for the customer.
• Offering Product or Service Information: Customers often reach out to the Inbound Contact Center seeking information about products or services. You will be responsible for providing accurate and detailed explanations, specifications, pricing, or any other relevant information to help customers make informed decisions.
• Processing Orders or Requests: Inbound Contact Center representatives may be required to process customer orders, handle service requests, or initiate specific transactions based on customer needs. This involves accurately entering data, verifying information, and ensuring that all necessary steps are taken to fulfill customer requirements.

Skills Required for the job

• Excellent Communication: Strong communication skills, both verbal and written, are essential. You should be able to articulate information clearly and effectively, listen actively to understand customer needs, and adapt your communication style to various customer personalities and situations.
• Active Listening: Being an active listener involves paying full attention to customers, comprehending their concerns, and asking relevant questions to gather all necessary information. This skill helps you understand customer needs accurately and provide appropriate solutions.
• Empathy and Patience: Demonstrating empathy and patience is crucial in an Inbound Contact Center role. You should be able to understand and relate to customer emotions, even in challenging situations, and remain calm and composed while addressing their concerns.
• Problem-solving: Strong problem-solving skills enable you to analyze customer issues, identify underlying problems, and propose appropriate solutions. You should be able to think critically, consider different perspectives, and offer effective resolutions within the constraints of company policies and procedures.
• Product and Service Knowledge: A good understanding of the products or services offered by your organization is essential. This knowledge helps you provide accurate information, explain features and benefits, and address customer inquiries effectively.
• Multitasking and Time Management: In an Inbound Contact Center, you will handle multiple customer interactions simultaneously or consecutively. The ability to prioritize tasks, manage your time effectively, and switch between different inquiries without compromising service quality is important.

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HOW TO APPLY FOR THE WALK-IN INTERVIEW?

To apply for the  Future Generali (Walk in) Interview Candidate need to walk in to the Venue that is given below.

FOR DEHRADUN LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW(On top of your resume kindly mentioned-Hina Kaushal from HR)

FOR Haridwar LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW (On top of your resume kindly mentioned-Hina Kaushal from HR)

FOR THANE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

 Future Generali walk in– Frequently Asked Question?

What is the Future Generali selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 2 – 4.75 LPA for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.