Urgent: Accenture walkin Jobs – November 2023

Urgent: Accenture walkin Jobs in Mumbai. 12+,Any Graduate Can Apply For The Post.

Accenture walkin Jobs – Overview

• Company – Accenture Walk in
• Roles – Customer Support Associate/Analyst
• Qualification – 12+,Any Graduate
• Location – Mumbai
• Work Experience – 1 to 6 years
• Salary – 3lpa – 6lpa

ABOUT Accenture WALK IN Drive COMPANY

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services €” all powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Accenture walkin Jobs – Roles & Responsibilities For Customer Support Associate/Analyst

• Customer Assistance: Customer Support Associates/Analysts are responsible for providing timely and effective assistance to customers. This involves addressing inquiries, resolving issues, and offering information about products or services.
• Issue Resolution: Identify and analyze customer issues or concerns and work towards providing satisfactory resolutions. This may involve coordinating with other departments, escalating complex problems, and ensuring that customer concerns are addressed promptly.
• Communication: Maintain clear and concise communication with customers through various channels, including phone, email, or chat. Effective communication is essential for understanding customer needs and conveying information in a professional and helpful manner.
• Product Knowledge: Develop and maintain a comprehensive understanding of the products or services offered by the company. Customer Support Associates/Analysts should be knowledgeable about features, pricing, and policies to assist customers accurately.
• Documentation: Accurately document customer interactions, issues, and resolutions in the company’s systems. Proper documentation is crucial for tracking customer history, analyzing trends, and providing insights for continuous improvement in customer support processes.

Accenture walkin Jobs – Skills Required For Customer Support Associate/Analyst

• Communication Skills: Effective verbal and written communication is crucial for Customer Support Associates/Analysts. They must be able to articulate information clearly, listen actively to customer concerns, and convey solutions in a professional and customer-friendly manner.
• Empathy and Patience: Customer support often involves dealing with customers who may be frustrated or upset. The ability to empathize with their concerns and demonstrate patience in finding solutions is essential for a positive customer experience.
• Problem-Solving Abilities: Customer Support Associates/Analysts should possess strong problem-solving skills to assess customer issues, identify root causes, and provide appropriate solutions. The ability to think critically and troubleshoot effectively contributes to customer satisfaction.
• Product Knowledge: A good understanding of the company’s products or services is necessary. Customer Support Associates/Analysts should be well-versed in product features, specifications, and policies to assist customers with accurate information and guidance.
• Adaptability: Customer support roles often involve dealing with diverse issues and a variety of customer personalities. The ability to adapt to different situations, quickly learn about new products or updates, and adjust communication styles accordingly is a valuable skill in this role.

HOW TO APPLY FOR Accenture walkin Jobs ?

To apply for the Accenture walkin Jobs Candidate need to walk in to the Venue that is given below.

FOR Mumbai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Accenture walkin Jobs – Frequently Asked Question?

What is Accenture Walk in Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 3lpa – 6lpa is based on the reports of Glassdoor and Ambition Box.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.