UBS is hiring Tech Support Analyst Roles.BE/BTech/Any graduate candidate can apply for the post.
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Complete details are given below:-
- Company – UBS
- Roles – Tech Support Analyst
- Qualifications – BE/BTech/Any graduate
- Location -Pune
- Work Experience- 0-2 years
- Salary – 2.5 – 4 LPA
ABOUT THE COMPANY
UBS is a global financial services company headquartered in Switzerland. With a rich history dating back to 1862, UBS has become one of the world’s largest and most respected financial institutions. The company operates through its two divisions: UBS Global Wealth Management and UBS Investment Bank.
UBS Global Wealth Management offers a comprehensive range of wealth management services to high net worth individuals, families, and institutional clients. It provides personalized investment advice, portfolio management, and financial planning solutions, aiming to help clients preserve and grow their wealth over the long term.
UBS Investment Bank focuses on providing investment banking, sales and trading, research, and advisory services to corporate, institutional, and government clients globally. It offers expertise in areas such as mergers and acquisitions, capital markets, equity and debt financing, and risk management solutions.
UBS is committed to sustainable finance and responsible investing. The company integrates environmental, social, and governance (ESG) considerations into its investment decisions and actively promotes sustainable business practices.
With a strong global presence, UBS serves clients in more than 50 countries and maintains offices in major financial centers worldwide. The company emphasizes a client-centric approach, striving to deliver exceptional service, innovative solutions, and trusted advice.
UBS places a high emphasis on risk management and compliance, adhering to rigorous regulatory standards and internal controls to maintain the integrity of its operations. The company values diversity and inclusion, fostering a culture that embraces different perspectives and talents.
In summary, UBS is a leading global financial services company that offers a wide range of wealth management and investment banking services. With a focus on client satisfaction, sustainable finance, and risk management, UBS continues to be a prominent player in the global financial industry.
Job Responsibility For Tech Support Analyst Role
- Escalation of issues/ potential problems to appropriate owners/ streams
- Raise & coordinate change requests
- Ensure all work activities adhere to the bank’s policies and procedures
- Organize & chair meeting with the implementers group on the patching schedule & planning
- Actively participate in project calls/meetings
- Should actively involve in testing of patching tools & provide inputs on tool functionality & enhancements if need be
- Work closely with release management team during the patching activity
- Provide support on incidents that occurred during or post patching
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Skills Required For Tech Support Analyst
- Technical Knowledge: A solid understanding of computer hardware, software, operating systems, and networking is essential for a tech support analyst. They should be familiar with troubleshooting techniques and be able to diagnose and resolve technical issues effectively.
- Problem-Solving Skills: Tech support analysts should possess strong problem-solving abilities. They should be able to analyze complex technical problems, identify the root cause, and develop appropriate solutions. They should also be able to troubleshoot issues remotely or guide users through problem-solving steps.
- Customer Service Orientation: Excellent customer service skills are crucial for tech support analysts. They should be patient, empathetic, and able to communicate technical information in a clear and non-technical manner. They should strive to provide prompt and effective solutions while maintaining a positive and professional attitude.
- Communication Skills: Strong communication skills, both verbal and written, are necessary for a tech support analyst. They should be able to listen actively to users’ concerns, ask clarifying questions, and provide clear instructions or explanations. They should also be able to document and communicate technical information effectively to colleagues and stakeholders.
- Troubleshooting and Diagnostic Skills: Tech support analysts should possess strong troubleshooting and diagnostic skills to identify and resolve technical issues. They should be able to use diagnostic tools, analyze error logs, and apply logical reasoning to troubleshoot problems efficiently.
HOW TO APPLY FOR UBS 2023 ?
To apply for the UBS Recruitment 2023 interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Tech Support Analyst (Pune Location)
UBS 2023 – Frequently Asked Question ?
What is the UBS selection process?
The selection process will be based on a Written test followed by Technical and Hr interviews.
What is the UBS salary for freshers?
The average of 2.5 – 4 LPA is based on the reports of Glass door and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
