Interested candidates can attend the walk-In Interview at the venue and timing details below, along with their updated CV.
Table of Contents
RTDS Walkin Interview 2024 – Overview
- Company – RTDS WALK IN
- Roles – Customer Support
- Qualification – Any Graduate
- Location – Gurgaon
- Work Experience – 0 – 4 years
- Salary -3-8 Lpa
ABOUT RTDS COMPANY
Real Time Data Services (RTDS) is a group of companies thriving in the domain of global information technology; we serve clients in the field of cloud computing and communication. The company empowers businesses across the globe with technology that takes care of their various operational needs.
RTDS Walkin Interview 2024 – Roles & Responsibilities For Customer Support
- Customer Inquiries and Issue Resolution: Customer support teams are responsible for addressing and resolving customer inquiries, concerns, and issues. This involves actively listening to customers, understanding their problems, and providing effective solutions or guidance.
- Product Knowledge and Expertise: Customer support representatives must have a deep understanding of the company’s products or services. They should be able to educate customers on product features, functionalities, and best practices to enhance customer satisfaction and ensure a positive experience.
- Communication Skills: Effective communication is crucial in customer support. Representatives should possess excellent verbal and written communication skills to interact with customers professionally and clearly convey information. This includes responding to emails, phone calls, and, in some cases, utilizing live chat or social media channels.
- Documentation and Reporting: Customer support teams often document customer interactions, issues, and resolutions. This documentation is essential for tracking common problems, improving processes, and providing valuable insights to other teams within the company. Reporting on customer feedback and trends helps in continuous improvement.
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RTDS Walkin Interview 2024 – Skills Required
- Communication Skills: Excellent communication skills are crucial for customer support representatives. They need to articulate information clearly, listen actively to customers’ concerns, and convey solutions in a manner that is easily understandable.
- Empathy and Patience: Customer support often involves dealing with frustrated or upset customers. Empathy and patience are key skills to understand customers’ emotions, demonstrate genuine concern, and remain calm while addressing their issues.
- Product Knowledge: A solid understanding of the company’s products or services is essential. Customer support representatives should be well-versed in the features, functionalities, and potential issues related to the products they are supporting.
- Problem-Solving Skills: Customer support is all about finding solutions to customers’ problems. Strong problem-solving skills enable representatives to analyze issues, identify root causes, and provide effective solutions efficiently.
- Time Management and Multitasking: Customer support roles often involve handling multiple inquiries simultaneously. Effective time management and multitasking skills are important to prioritize tasks, respond to customers promptly, and manage a high volume of inquiries efficiently.
HOW TO APPLY FOR THE RTDS Walkin Interview 2024 ?
To apply for the RTDS Walkin Interview 2024 Candidate need to walk in to the Venue that is given below.
FOR Gurgaon LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support |
| Experience | 0 – 4 years |
| Contact | Aishwarya Shukla ( 8574171718 ) |
| Date | 31st January |
| Time | 10.00 AM – 5.30 PM |
| walk-in Address: | 809 A, Udyog Vihar, Phase 5,Gurugram – 122015, Haryana |
| Email id : | [email protected] |
RTDS Walkin Interview 2024 – Frequently Asked Question?
What is RTDS Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 3-8 Lpa is based on the reports of Glassdoor and Ambition Box.
What is the full form of RTDs company?
Real-Time Data Services (RTDS)
Who is the CEO of RTDs?
Mr. Vinay Chhabra
Who is the founder of RTDS?
Dr. Sangeeta Chabbra
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
