Steps To Apply for IGT Solutions Recruitment 2024 · First of all, candidates must visit IGT Solutions official website, i.e., www.igtsolutions.com.
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IGT Solutions Recruitment 2024 – Overview
- Company website – www.igtsolutions.com
- Company – IGT Solutions
- Role – Process Associate
- Qualification – Any Graduate
- Experience – 0-3 years
- Location – Haryana/ Maharashtra/ Karnataka
- Salary – 3 lpa – 4 lpa
ABOUT IGT Solutions COMPANY
IGT Solutions is a leading global business process outsourcing (BPO) and IT services provider, specializing in the travel and hospitality industry. With over two decades of experience, IGT offers a wide range of services including customer experience management, digital transformation, and IT solutions. The company serves clients across the globe, leveraging its deep domain expertise and innovative technologies to deliver high-quality and cost-effective solutions. IGT’s commitment to excellence and customer satisfaction has made it a trusted partner for many leading travel companies.
IGT Solutions Recruitment 2024 – Roles & Responsibilities For Process Associate
- Maintain high accuracy and attention to detail while performing data entry tasks.
- Efficiently and professionally process customer transactions and requests.
- Handle inbound and outbound calls, emails, and other communications.
- Follow standard operating procedures and guidelines for consistent and quality performance.
- Timely resolution of customer issues and escalations.
- Adhere to data protection policies and maintain confidentiality of customer information.
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IGT Solutions Recruitment 2024 – Skills Required For Process Associate
- Excellent attention to detail and accuracy in performing data entry and processing tasks.
- Strong written and verbal communication skills for effective interaction with customers and colleagues.
- Ability to adhere to standard operating procedures and guidelines for consistent performance.
- Strong problem-solving abilities to efficiently resolve customer issues and escalations.
- Effective time management skills to prioritize tasks and meet deadlines.
- Proficiency in relevant computer applications and software.
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HOW TO APPLY FOR IGT Solutions Recruitment 2024 ?
To apply for the IGT Solutions Recruitment 2024 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Process Associate Role – Haryana
Process Associate Role – Maharashtra
Process Associate Role – Karnataka
IGT Solutions Recruitment 2024 – Frequently Asked Question?
What is the IGT Solutions selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
What are the primary responsibilities of a Process Associate?
The role of a Process Associate involves data entry, customer transaction processing, communication handling (including calls and emails), and adherence to standard procedures to maintain operational quality and consistency.
What skills are crucial for success as a Process Associate?
Essential skills for a Process Associate include meticulous attention to detail, effective communication abilities, accurate procedural adherence, problem-solving aptitude, and proficiency in relevant software and tools.
How does a Process Associate manage customer inquiries?
Process Associates address customer inquiries by actively listening, comprehensively understanding the concerns, and delivering precise and prompt resolutions. They may also escalate complex issues to higher-tier support.
What tools and software are typically utilized by Process Associates?
Process Associates commonly utilize data entry software, customer relationship management (CRM) systems, and communication platforms such as email and phone systems. Additionally, they may use productivity software like Microsoft Office.
How does a Process Associate ensure the accuracy and quality of their work?
Process Associates maintain accuracy and quality by meticulously reviewing their work, adhering to established procedures, seeking clarification when necessary, and continuously enhancing their skills through training and feedback.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
