Walk-in Drive at Startek from 10th July-19th July 2023 | Kolkata

Walk-in Drive at Startek for Customer Care Executive role. 12+ candidate can apply for the post.

Walk-in Drive at Startek -Overview

• Company – Startek Walk-in
• Role – Customer Care Executive
• Qualification –12+
• Experience –0-1 years
• Location – Kolkata
• Salary –1.75-2.25 L.P.A.

Walk-in Drive at Startek -ABOUT COMPANY

STARTEK is a global provider of customer engagement solutions, specializing in customer care and technical support services. With a presence in multiple countries, STARTEK offers a range of services designed to help organizations effectively interact with their customers and enhance the overall customer experience.STARTEK offers comprehensive customer care solutions, including inbound and outbound customer support, order management, billing assistance, product information, and general inquiries. They aim to provide exceptional customer service and resolve customer issues promptly and effectively.

Walk-in Drive at Startek – Customer Care Executive Responsibilities

• Customer Support: Interact with customers via phone, email, chat, or in-person to address their inquiries, concerns, or complaints. Provide accurate and timely information, troubleshoot issues, and ensure customer satisfaction.
• Problem Resolution: Investigate and resolve customer issues, striving for a satisfactory resolution. This may involve escalating complex problems to higher-level support or collaborating with other departments to resolve customer concerns effectively.
• Product or Service Knowledge: Develop a deep understanding of the organization’s products, services, policies, and procedures. Use this knowledge to provide accurate information to customers, educate them on product features or usage, and offer appropriate solutions to meet their needs.

Walk-in Drive at Startek -Skills Required

• Communication Skills: Strong verbal and written communication skills are crucial for effectively interacting with customers. Clear and concise communication helps convey information, actively listen to customer concerns, and provide accurate and helpful responses.
• Empathy and Customer Focus: Customer Care Executives should possess empathy and the ability to understand and relate to customers’ emotions and concerns. They should be able to demonstrate a customer-centric approach and provide personalized assistance to meet individual customer needs.
• Active Listening: Active listening skills are essential to understand customer requirements, concerns, and feedback fully. Customer Care Executives should be attentive, patient, and responsive to customers’ verbal and non-verbal cues to address their concerns effectively.
• Problem-Solving: Being able to identify and solve customer problems is crucial. Customer Care Executives should have strong problem-solving skills to analyze issues, explore appropriate solutions, and resolve customer inquiries or complaints promptly and effectively.

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HOW TO APPLY FOR THE Walk-in Drive at Startek INTERVIEW?

To apply for the Startek (Walk in) Interview Candidate need to walk in to the Venue that is given below.

FOR KOLKATA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Walk-in Drive at Startek – Frequently Asked Question?

What is the Startek (walk-in) selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 1.75-2.25 L.P.A. for the this role.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information