Tamilnad Mercantile Bank (TMB) has 124 jobs for Senior Customer Service Executives all over India. People who finished B.A, B.Com, BBA/BMS, or B.Sc and have 0-5 years of work can apply.
TMB is a big bank that helps people grow in their jobs. The people who get selected will talk to customers, do bank work, and help things run smoothly.
This is a great chance to get a good job in a bank. If you want to work in a bank, apply fast and start your career with TMB!
Table of Contents
TMB Bank Recruitment 2025 Overview
| TMB Bank Recruitment 2025 Details : | |
| Company | Tamilnad Mercantile Bank Ltd. (TMB) |
| Roles | Senior Customer Service Executive (SCSE) |
| Qualification | B.A, B.Com, BBA/BMS, B.Sc (Any Specialization) |
| Location | Across India |
| Experience | 0-5 years |
| Vacancies | 124 |
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Roles & Responsibilities For Senior Customer Service Executive (SCSE)
- Help customers with their queries and provide solutions.
- Handle customer complaints and resolve issues quickly.
- Guide customers on banking products and services.
- Maintain good relationships with clients.
- Ensure customer satisfaction and improve service quality.
- Keep records of customer interactions and transactions.
- Work with different teams to solve customer problems.
- Follow company policies and banking rules.
- Train and support junior customer service staff.
- Meet service targets and help improve business growth.
Skills For Senior Customer Service Executive (SCSE)
- Clear communication – Customers should be spoken to and written to in a way they understand.
- Problem-solving – Customer issues should be fixed quickly.
- Customer support – A friendly and helpful attitude should be shown to customers.
- Product knowledge – Information about banking services and products should be known.
- Teamwork – Good cooperation with others should be maintained to assist customers.
- Time management – Tasks should be handled without delays.
- Patience & understanding – Calmness should be maintained, and customers should be listened to.
- Attention to detail – Correct records of customer requests should be kept.
- Basic computer skills – Banking software and tools should be used properly.
- Quick decision-making – The right steps should be taken to solve problems fast.
Apply Link for Senior Customer Service Executive Role at TMB
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TMB Bank Recruitment 2025 Selection Process
The selection process has two steps: an Online Exam (Objective Type) and a Personal Interview.
- First, candidates must pass the online exam, which tests their knowledge and skills.
- Those who clear the exam will be called for a personal interview.
- In the interview, their experience, skills, and suitability for the job will be checked.
- The final selection will be made based on performance in both stages.
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About Tamilnad Mercantile Bank Ltd. (TMB)
Tamilnad Mercantile Bank Ltd. (TMB) is a leading private sector bank in India, established in 1921. Headquartered in Thoothukudi, Tamil Nadu, the bank offers a wide range of banking and financial services to individuals, businesses, and farmers. TMB is known for its strong customer service, digital banking solutions, and a vast network of branches across India. With a focus on innovation and growth, the bank continues to expand while maintaining its legacy of trust and reliability.
Frequently Asked Questions (FAQ) About TMB Bank Recruitment 2025
What is the job role in TMB Bank Recruitment 2025?
Tamilnad Mercantile Bank (TMB) is hiring Senior Customer Service Executives who will assist customers, handle banking transactions, and ensure smooth banking operations.
How many vacancies are available?
There are 124 vacancies for the Senior Customer Service Executive post.
What qualifications are required for this job?
Candidates must have a degree in B.A, B.Com, BBA/BMS, or B.Sc (any specialization).
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
