Avaya off Campus Recruitment 2024 : Hiring As Technical Support Engineer Role.Bachelor’s degree in Computer Science, Data Science, Software Engineering, Information Technology Candidates can apply for the post.
Table of Contents
Avaya off Campus Recruitment 2024– Overview
- Company – Avaya
- Role – Technical Support Engineer
- Qualification –Bachelor’s degree in Computer Science, Data Science, Software Engineering, Information Technology
- Experience –2+years
- Location – Hyderabad/Bangalore
- Salary-3 – 5 LPA
Avaya off Campus Recruitment 2024– ABOUT COMPANY
Avaya is a global technology company specializing in providing communication and collaboration solutions for businesses and organizations. Founded in 2000 and based in Santa Clara, California, Avaya has emerged as a leading player in the field of unified communications, contact center solutions, and cloud-based communication services. With a strong focus on digital transformation, Avaya aims to help businesses connect and engage with their customers, partners, and employees seamlessly across various communication channels.
One of Avaya’s core offerings is its unified communications platform, which enables organizations to integrate voice, video, messaging, and conferencing services into a single, cohesive solution. This allows employees to communicate and collaborate effectively, regardless of their location or the devices they use. Additionally, Avaya’s contact center solutions empower businesses to deliver exceptional customer experiences, with features such as intelligent routing, real-time analytics, and omnichannel support.
Avaya off Campus Recruitment 2024– Technical Support Engineer Responsibilities
- Issue Resolution: Responding to customer queries and technical issues through various channels, such as phone, email, chat, or ticketing systems. Diagnosing and troubleshooting problems to identify the root cause and providing effective solutions or workarounds.
- Customer Communication: Interacting with customers in a professional, courteous, and empathetic manner, actively listening to their concerns, and ensuring clear and concise communication throughout the support process.
- Knowledge Base Maintenance: Contributing to the creation and maintenance of a knowledge base or technical documentation, including FAQs, troubleshooting guides, and best practices to facilitate self-service for customers.
- Remote Assistance: Utilizing remote access tools to access and troubleshoot customers’ devices or systems, if required, to resolve technical issues.
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Avaya off Campus Recruitment 2024 – Skills Required
- Programming Languages: Proficiency in one or more programming languages such as Python, Java, C++, JavaScript, or Ruby, depending on the technology stack used by the organization.
- Software Development Life Cycle (SDLC): Understanding of the various phases of the SDLC, including requirements gathering, design, development, testing, deployment, and maintenance.
- Version Control: Experience with version control systems like Git to manage and track code changes collaboratively.
- Problem-Solving: Strong analytical and problem-solving abilities to identify and troubleshoot software defects and issues.
- Algorithms and Data Structures: Knowledge of fundamental algorithms and data structures to design efficient and scalable software solutions.
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HOW TO APPLY FOR Avaya off Campus Recruitment 2024?
To apply for the Avaya – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Avaya company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Technical Support Engineer-Hyderabad Location
Technical Support Engineer-Bangalore Location
Avaya off Campus Recruitment 2024– Frequently Asked Question ?
What is the Avaya selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
