Elsevier Off-Campus 2025 provides an amazing opportunity for the post-graduate freshers and professionals who are willing to work as an Account Support Executive in Gurgaon/ Chennai. What we value: * A Bachelor’s degree with 0-3+ years of work experience (senior members can bypass this requirement) * This is a great role for anyone looking to get their foot in the door to the global information and analytics industry. As an Account Support Executive, you will be supporting customers and account operations, guiding them on usage of Elsevier’s digital products and services. The position is responsible for providing excellent support to customers and clients, assist organizations to maximize the value of Elsevier solutions, build key relationships and grow user base. Candidates will gain first-hand experience working on state-of-the-art research platforms and engaging with stakeholders from clinical, academic, and scholarly research contexts. This is an excellent opportunity to start the career with a core industry and have exposure to both technical as well as business requirement.
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Job Overview at Elsevier Off-Campus 2025
| Elsevier Off-Campus 2025 Details: | |
| Company | Elsevier |
| Roles | Account Support Executive |
| Qualification | Bachelor’s degree |
| Location | Gurgaon, Chennai |
| Work Experience | 0-3+ years |
Roles & Responsibilities For Account Support Executive
- Deal Monitoring & Execution: Track all deals (both new and renewal) within the assigned territory to ensure timely delivery and alignment with internal milestones.
- Work With Dashboards: Track customers’ procurement and invoicing requirements, including monitoring age of paperwork, Access Extensions, purchase order processes, and process exceptions flagged by Operations.
- Delinquency Management: Address account-level delinquencies by coordinating with relevant stakeholders to drive resolution.
- Customer Engagement: Work with our customers, particularly around contested renewals and title dynamics, ensuring a responsive and informed experience.
- Contract Review & Redlining: Assist with redlining and documentation for renewals and new business opportunities.
- Regional Documentation: Maintain and update documentation of regional-specific processes and requirements to ensure operational accuracy and efficiency.
Skills Required For Account Support Executive
- Experience working in a global or regional sales support environment.
- Knowledge of invoicing processes, purchase order workflows, and sales processes.
- Knowledge of legal and commercial terms in contracts is a plus.
- Proficiency in a second language relevant to the region supported is a plus.
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Apply Link for the Account Support Executive Role at Elsevier Off-Campus 2025
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About Elsevier company :
Elsevier is a global leader in information analytics and scientific publishing, supporting researchers, healthcare professionals, and institutions with high-quality knowledge resources. Founded in 1880, Elsevier is known for its vast portfolio of journals, books, and digital platforms such as ScienceDirect, Scopus, and ClinicalKey, which help accelerate scientific discovery and improve decision-making. The company collaborates with experts and organizations worldwide to provide trusted, evidence-based insights that advance research, education, and healthcare. With a strong focus on innovation, Elsevier leverages technology, data analytics, and AI-driven tools to enhance research productivity and foster global knowledge sharing.
FAQs for Elsevier Off-Campus 2025 – Account Support Executive:
What is the role of an Account Support Executive at Elsevier?
The role involves assisting clients, resolving queries, managing account activities, and ensuring smooth usage of Elsevier’s digital products and services.
What qualifications are required to apply?
Candidates must have a Bachelor’s degree in any discipline. Additional certifications in customer service or communication are a plus.
How much experience is needed for this role?
Freshers to candidates with 0–3+ years of experience are eligible to apply.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
