FedEx is hiring Customer Care Representative Assoc positions at various centers in India. Job Seekers who have completed his bachelor’s degree and are seeking jobs in the customer service industry, then this hiring might be of interest to you. Job locations available are the cities of Gurugram, Hyderabad, Mumbai, Thiruvallur, Chennai, Bangalore, New Delhi, Coimbatore and Cochin. Candidates can refer the eligibility criteria and apply for the available positions. The job is to assist customers in addressing concerns and creating a positive customer service experience. Interested candidates who wish to make a career with a well-established logistics firm can check out the latest job openings, job responsibilities and application details on the official FedEx Careers website. Requirements or experience may differ from position to position. The applicants are required to read the official job description carefully before making an application online.
Table of Contents
FedEx Off Campus Drive Overview :-
| FedEx Off Campus Drive 2026 Details :- | |
| Company | FedEx |
| Roles | Customer Care Representative Associate |
| Qualification | Bachelor’s degree |
| Location | Gurugram, Hyderabad, Mumbai, Thiruvallur, Chennai, Bangalore, New Delhi, Coimbatore, Cochin |
| Work Experience | Freshers/Experience |
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Responsibilities of Customer Care Representative Associate
- Customer Support: Answer client or customer queries via phone calls, emails, or other forms of communication.
- Shipping Tracking: Available for customers to inquire about package status and fast delivery updates
- Resolving Issues: Help with delayed shipments, missing shipment packages, damaged shipment goods and complaint on delivery related query.
- Delivery Help: Details of delivery timelines, shipping companies and shipment methods.
- Customer queries: Answer to question about shipping charges, documents, and FedEx service available.
- Handling Complaint: Identify problems they face & Solve them or escalate to concerned management.
- Record Keeping – update customer records or shipment requests or service requests
Eligibility Criteria for Customer Care Representative Associate at FedEx
- Communication: Strong written and oral communication skills
- Computer Knowledge: Basic computer skills and Microsoft Office.
- Problem solution: To understand what the customer is facing, and provide a solution to it.
- Teamwork: Training your team to work with colleagues and other departments.
- Support: Managing people with a Consumer-first approach. With patience and empathy
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Apply Link for FedEx Off Campus Drive – Customer Care Representative Associate
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About FedEx Company
FedEx is a major American worldwide inbound and sum product service that delivers debris, express transport, date goods movement, e-business tool stationing service. The company, established in 1971, has built a reputation as one of the leading logistics companies offering connections between businesses and customers for over 220 Countries & Territories. FedEx: This is a great set of services to support domestic and international shipping, tracking and for business in terms of the main service features of Snapchat. The company serves businesses through its shipping and logistics network in India to go global. Because FedEx and looks for candidates in logistics, it also careers in career areas like customer care, supply chain operations, business support and logistics.
FAQs – FedEx Off Campus Drive for the Associate role
Are freshers eligible for the Customer Care Representative Associate role at FedEx?
Yes, freshers can explore the Customer Care Representative Associate openings, depending on the eligibility criteria mentioned in the job notification.
What are the job locations for the Customer Care Representative Associate role at FedEx?
The listed locations are Gurugram, Hyderabad, Mumbai, Thiruvallur, Chennai, Bangalore, New Delhi, Coimbatore, and Cochin.
What are the responsibilities of a Customer Care Representative Associate at FedEx?
The role may involve answering customer queries, providing shipment updates, tracking packages, and helping resolve service-related issues.
Disclaimer
The Hiring Information Provided above is for Informational Purposes only . The above Hiring Information has been taken from the official site of the Organization. We do not provide any Hiring guarantee. Hiring is to be done as per the official Hiring process of the company. We don’t charge any fee for providing this job Information.
