FIS Hiring : FIS has some fantastic jobs available as Customer Service Associate and many other positions throughout departments. Graduates/BA Marketing graduates can apply. These are great opportunities for freshers and also 0-8 years experienced professionals. Job Description GENERAL DUTIES & RESPONSIBILITIES Provides customer support to consumers via the telephone and/or Internet (e.g. instant message, email). We offer a vibrant work culture, ongoing career learning and development opportunities, experience working with some of the most talented people in financial technology across the country. The successful candidates will receive first-hand experience with banking and payment systems by working at one of the world’s most innovative fintech firms.
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FIS Jobs Overview
| FIS Jobs Details: | |
| Company | FIS |
| Roles | Customer Service Associate & Other Multiple Roles |
| Qualification | Any Graduate ,Bachelor’s degree in Marketing |
| Location | Gurgaon, Chennai, Pune, Bangalore, Mumbai, Mohali |
| Work Experience | 0 – 8 years |
also apply – Inside Sales & Multiple Roles at Datamatics | Any Graduate
Key Responsibilities Required for Customer Service Associate
- Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
- Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
- Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.
- When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge.
- Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
Apply Now for FIS Jobs
| Check below to apply now for the Customer Service Associate Role (Gurgaon Location) |
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| Check below to apply now for the Development Manager Role (Chennai Location) |
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| Check below to apply now for the Senior Lead Engineer – Development Role (Pune Location) |
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| Check below to apply now for the Software Engineer Role (Bangalore Location) |
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| Check below to apply now for the Data Control Associate Role (Mumbai Location) |
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| Check below to apply now for the Senior Java Developer Role (Mohali Location) |
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also apply – Vodafone Hiring Manager Roles | Apply Now in Bhopal, Mumbai & Other Locations (0–5 Years Exp.)
About FIS Company
About FIS (Fidelity National Information Services) FIS (NYSE: FIS) is a leading provider of technology solutions for merchants, banks and capital markets firms globally. The Jacksonville, Florida-based FIS offers services such as core banking systems, digital banking platforms, payment processing, risk and compliance solutions and wealth management technology. The company’s technology is critical for enabling real-time payments, merchant transactions and data systems for financial institutions around the world. Operating in over 50 countries and support thousands of clients, FIS is committed to advancing financial technology through cloud software, automation and advanced data analytics. It is best known for providing frictionless, secure and reliable finance services to both businesses and consumers.
FIS Jobs – Frequently Asked Questions (FAQs)
What qualifications are required to apply for Customer Service Associate roles at FIS?
At FIS, candidates with any graduate degree or a Bachelor’s degree in Marketing are eligible to apply for Customer Service Associate and other multiple roles.
Does FIS hire freshers for Customer Service Associate positions?
Yes, FIS offers opportunities for both freshers and experienced professionals, with work experience ranging from 0 to 8+ years depending on the role.
What career growth opportunities are available at FIS?
FIS is hiring in Mumbai, Gurgaon, Hyderabad, Chennai, Pune, and Bangalore.
At FIS, employees receive structured training, skill development programs, and opportunities to grow within global financial technology operations, including roles in customer service, operations, and fintech solutions.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
