Grow Your Career with Kochar Infotech Walk-in Interviews 2023

Grow Your Career with Kochar Infotech for Customer Service Role. 12+ candidates can apply for these post.

Complete details are given below:-

• Company – Kochar Infotech
• Roles – Customer Service
• Qualification – 12+
• Location – Gurgaon
• Work Experience – 0-4
• Salary – 1 – 4 LPA

ABOUT THE COMPANY

Kochar Infotech is an IT services company based in India. Established in 1997, the company specializes in providing end-to-end IT solutions to clients across various industries. Kochar Infotech offers a wide range of services that include customer lifecycle management, technical support, helpdesk services, device management, software development, and IT consulting.

The company has expertise in areas such as mobility solutions, enterprise solutions, cloud computing, digital transformation, and data analytics. They work with clients globally, serving both small and large enterprises, and focus on delivering innovative and customized solutions to meet their specific business needs.

Kochar Infotech aims to leverage technology to drive efficiency, enhance customer experiences, and improve business outcomes for their clients. They have a team of experienced professionals with domain knowledge and technical expertise who work closely with clients to understand their requirements and deliver reliable and cost-effective solutions.

Additionally, Kochar Infotech is committed to maintaining high standards of quality, security, and data privacy. They adhere to industry best practices and ensure compliance with relevant regulations and standards.

For more detailed and up-to-date information about Kochar Infotech, I recommend visiting their official website or reaching out to them directly.

What you will be doing as Customer Service?

• Answering Questions: I can provide answers to a wide range of questions on various topics, including general knowledge, product inquiries, troubleshooting, and more. I strive to offer accurate and helpful information based on the knowledge I’ve been trained on.
• Providing Support: I can assist with customer support by addressing queries, clarifying information, and guiding users through certain processes. While I can’t provide account-specific assistance or access personal information, I can offer general guidance and suggestions.
• Offering Recommendations: If you’re looking for recommendations or suggestions, I can provide information based on predefined criteria or preferences. This can include product recommendations, travel suggestions, book/movie recommendations, and more.
• Engaging in Conversations: I can engage in conversational interactions to discuss various topics, share opinions, or engage in light-hearted exchanges. While I strive to provide engaging and enjoyable conversations, it’s important to remember that I’m an AI language model and not a human.
• Assisting with Troubleshooting: I can assist in troubleshooting certain issues by providing step-by-step instructions, suggesting possible solutions, or offering general advice. However, complex technical problems may require the assistance of a specialized technician or support team.

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Skills Required for Customer Service

• Communication Skills: Excellent verbal and written communication skills are essential. Customer service representatives need to be able to clearly and effectively communicate with customers, understand their needs, and provide information or solutions in a courteous and professional manner.
• Empathy and Patience: Being empathetic and patient is crucial in customer service. Understanding and relating to customers’ concerns or frustrations, and remaining calm and composed while addressing them, helps create a positive customer experience.
• Problem-solving: Customer service professionals should possess strong problem-solving skills to identify issues, analyze situations, and provide appropriate solutions. They should be resourceful and proactive in resolving customer concerns.
• Product/Service Knowledge: A comprehensive understanding of the products or services being offered is essential. Customer service representatives should be well-informed and knowledgeable to address customer inquiries and provide accurate information.
• Time Management: Effective time management skills are important to ensure efficient handling of customer inquiries or issues within a reasonable timeframe. Prioritizing tasks and managing workload can contribute to delivering timely and satisfactory customer service.

HOW TO APPLY FOR THE WALK IN INTERVIEW?

To apply for the Kochar Infotech (Walk in) Interview Candidate need to walk in to the Venue that is given below.

FOR GURGAON LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOVENUE FOR INTERVIEW

Kochar Infotech (walk-in) – Frequently Asked Question?

What is  Kochar Infotech Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary at  Kochar Infotech for freshers?

The average of  1 – 4 LPA is based on the reports of Glassdoor and Ambition Box.

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Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.