NielsenIQ is looking for people to join as Jr. Customer Service Associate and Transformation Expert. Both freshers and experienced people with 0 to 5 years of experience can apply. The jobs are in Pune, Vadodara, and Gurgaon. To apply, you need a Bachelor’s or Master’s degree, preferably in Business, Maths, Statistics, Economics, or Engineering. This is a great chance to get a good job in a big company. If you are interested, don’t miss this chance
Table of Contents
Opening Details for NielsenIQ Overview
NielsenIQ Opening details | |
Company | NielsenIQ |
Roles | Jr. Customer Service Associate & Transformation Expert |
Qualification | Bachelors/ Masters Degree with preference to Business Administration/ Analyst, Mathematics, Statistics, Economics; or Bachelor in Engineering |
Location | Pune, Vadodara & Gurgaon |
Work Experience | 0-5 Years |
Responsibilities of a Jr. Customer Service Associate
- The person will execute, monitor, and continuously improve the delivery management and service related tasks assigned to the workstream as report, database management, and data quality checks.
- He/she will be an expert on NIQ processes and methodologies, playing an active role in improving deliverables’ quality & efficiency.
- Delivering database and reports as per customer contractual terms, against stipulated success criteria and tracking mechanisms, aligning with customer on ways of working, and defining servicing elements of Joint Business Plan
- Responsible for Triaging of customer queries/ request (data, reports, resolution) across markets and customer category groups and tracking actions for improvement as needed
- Working closely with NielsenIQ teams for customer set up/ maintenance on coding and database tasks.
- Work in partnership with stipulated market’s Customer Service teams in accordance with defined Job Aids and Process Design.
Qualifications of a Jr. Customer Service Associate
- Bachelors/ Masters Degree with preference to Business Administration/ Analyst, Mathematics, Statistics, Economics; or Bachelor in Engineering
- Preference to candidates having exposure to Power BI or Advanced Excel
- Analytical skills and aptitude for data and operational processes
- Project management aptitude (critical path, task sequencing, problem solving, etc.)
- English language proficiency: writing and verbal
- Communicate clearly with customers
- Ability to translate technical details from different customer contexts
- Build network relationships in multi-cultural environment
Apply Link for the Multiple roles at NielsenIQ
About NielsenIQ Company
NielsenIQ is a global data and measurement company that provides valuable insights into consumer behavior and media consumption. With a presence in over 100 countries, Nielsen gathers data through various methods, such as surveys and technology, to help businesses make informed decisions about their products and marketing strategies. They offer analytics and intelligence across industries, including media, advertising, retail, and more, assisting clients in understanding market trends, audience preferences, and performance metrics. Nielsen’s data-driven approach empowers companies to optimize their strategies and achieve better outcomes in a rapidly changing business landscape.

NielsenIQ Off Campus Drive – Frequently Asked Question?
How can I apply for the NielsenIQ Off-Campus Drive?
Interested candidates can apply through the official NielsenIQ careers page or via the link shared in the recruitment post.
What is the selection process for the NielsenIQ Off-Campus Drive?
The selection process typically includes an online assessment, technical interviews, and HR interviews. The exact stages may vary depending on the role.
What kind of roles does NielsenIQ offer in the Off-Campus Drive?
NielsenIQ offers various roles in areas like data analytics, market research, and client servicing. Specific roles will be outlined in the recruitment details.
Apply for all Government Jobs Across India CLICK HERE
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.