NSM Services has an exciting opportunity for freshers and candidates with up to two years of experience to join their team in the Chat Process. The walk-in drive will be held on 25th January 2025, which is also the last date to apply online.
The company is looking for enthusiastic graduates with degrees in B.A., B.B.A./B.M.S., B.Sc., BCA, or B.Com. If selected, you’ll be based in Bangalore and can look forward to a competitive salary package ranging from ₹2.25 to ₹3.25 LPA.
This is a fantastic chance for anyone eager to kickstart their career in a dynamic and supportive work environment. NSM Services is focused on helping you grow professionally while being part of a team that values customer engagement and innovation.
If you’re interested, don’t wait—apply online or come directly to the walk-in on 25th January 2025. Don’t miss this opportunity to join a company that truly values talent, growth, and commitment!
Table of Contents
Job Overview:
| NSM Services Walk-In Drive Details: | |
| Company | NSM Services |
| Role | Chat Process |
| Qualification | B.A , B.B.A/ B.M.S, B.Sc, BCA , B.Com |
| Location | Bangalore |
| Work Experience | 0 – 2 years |
| Salary | 2.25-3.25 Lpa |
Rivera Manpower – Rivera Manpower Walk-in Drive 2024: Customer Support| 23rd – 27th January 2025
Role & responsibilities:
- Help customers understand mortgage options, interest rates, loan terms, and other important details so they can make confident decisions.
- Be there to support Customer Service Associate I – Chat, lending a hand with their daily tasks when needed.
- Guide customers through our online tools, like setting up accounts, making payments, submitting documents, and handling other digital tasks with ease.
- Work alongside loan officers, underwriters, and account managers to solve more complicated customer issues, and escalate cases when necessary to ensure everything gets resolved quickly.
- Chat with customers in a friendly, professional, and efficient manner, always sticking to company policies and industry guidelines.
- Keep things organized by maintaining accurate records of customer interactions, questions, and transactions in our CRM system.
- Stay sharp by participating in training sessions to keep improving your product knowledge, communication skills, and overall customer service abilities.
Benefits of Joining NSM Services
- Grow your career in a supportive and collaborative environment, with plenty of opportunities to advance.
- Take advantage of ongoing training programs designed to sharpen your skills in customer service, communication, and product knowledge.
- Access a full range of health and wellness benefits, including medical, dental, and vision coverage.
- Enjoy a competitive salary package, plus performance-based incentives that reward your hard work.
- Benefit from flexible work schedules and remote work options that let you maintain a healthy work-life balance.
NSM Services Mega Walk In Interview address & other details
| For bangalore location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Chat Process |
| Experience | 0 – 2 years |
| Qualification | B.A , B.B.A/ B.M.S, B.Sc, BCA , B.Com |
| Contact | Mary Sujatha |
| Date | 25 January |
| Time | 9.30 AM – 1.00 PM |
| walk-in Address: | Mr. Cooper (NSM Services Pvt. Ltd.) Block- 3, 3rd Floor, North wing, Bhartiya City Center of Information Technology, Thanisandra Main Road, Bangalore – 560064 |
About NSM Services Company
NSM Services is built around one core idea: putting customers first. We’re dedicated to providing outstanding support and creative solutions that meet the unique needs of each client. Whether it’s mortgage assistance, financial solutions, or customer support, we handle every interaction with care, professionalism, and efficiency.
We pride ourselves on combining cutting-edge technology with deep industry expertise to deliver seamless digital experiences and personalized help. From guiding customers through complicated processes to resolving issues with precision, our goal is to build trust and long-lasting relationships.
Our employees are the heart of what we do. At NSM Services, we’ve created a supportive and inclusive work environment where growth, learning, and innovation are encouraged. With regular training and a strong focus on excellence, we empower our team to deliver exceptional service while maintaining the highest standards of integrity and compliance.
At the end of the day, we’re passionate about helping our customers reach their goals. Whether it’s overcoming financial challenges or finding solutions that truly make a difference, NSM Services is here to help every step of the way.
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Frequently Asked Questions (FAQ) – NSM Services Walk-In Drive
What is a chat process job?
A “chat process” refers to a type of customer service or support operation where interactions with customers are conducted through online chat platforms or messaging applications. It is one of the communication channels used by BPO companies to provide assistance and resolve customer queries or issues.
What is a chat support job?
Chat support jobs involve helping customers through instant messaging applications. Customers can usually troubleshoot their own problems or ask questions quickly via chat, and chat support agents must have the skills to answer them promptly and accurately.
How to crack chat process interview?
The interviewer should assess the candidate’s commitment to improving essential skills for chat support. It’s important to ensure the candidate can communicate efficiently and accurately. I practice regularly using typing software, focus on accuracy over speed initially, and gradually increase my typing pace.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
