People Group is holding a Walk-In Drive for the role of Telesales Advisor / Customer Support Associate. The company is looking for candidates who have completed their 12th grade. This opportunity is open to people with 1 to 6 years of experience, so both those with some experience and those looking to grow in telesales or customer support can apply. The job locations are in Mumbai, Thane, and Ahmedabad, giving applicants the chance to work in any of these cities. As a Telesales Advisor or Customer Support Associate, you will help customers and promote products or services over the phone. This is a great opportunity for anyone interested in building a career in customer support or telesales.
Table of Contents
Position Overview of Customer Support Jobs at People Group
| People Group Ltd Mega Walk In Details | |
| Company | People Group Walk-In Drive |
| Role | Telesales Advisor / Customer Support Associate |
| Qualification | 12th pass |
| Location | Mumbai/ Thane/ Ahmedabad |
| Work Experience | 1 – 6 years |
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Roles and Responsibilities For Customer Service
- Reach out to existing customers to present and promote paid membership plans effectively.
- Handle incoming calls from potential customers, providing information to generate interest in Shaadi.com’s premium services.
- Convert prospective leads into paying members by delivering exceptional customer service and addressing inquiries promptly and accurately.
- Consistently meet or exceed daily and weekly performance targets set by the management, ensuring steady growth and improvement over time.
- Build and maintain strong relationships with customers to foster loyalty and encourage repeat business.
- Manage customer interactions in a professional and timely manner, ensuring a positive experience at every touchpoint.
Roles and Responsibilities For Customer Support Executive
- Active Listening – It’s not just about talking. You need to really listen to what the customer is saying and understand their needs so you can offer the right solution and build trust.
- Good Communication Skills – Being able to speak clearly and in a friendly way is super important. You need to connect with customers, listen to their concerns, and explain things in a way that makes sense to them.
- Confidence – When you’re on the phone, it’s important to sound confident, even if the customer is difficult. Confidence helps you build a good relationship and stay calm, no matter what.
- Patience – Telesales sometimes means talking to people who might not be interested right away or who have questions. Patience helps you deal with these situations without getting frustrated.
- Problem-Solving – Every customer is different. Being able to think quickly and come up with the best solution for their needs is key to success in telesales.
- Persuasion Skills – A big part of telesales is convincing customers why your product or service is a good fit for them. You need to explain the benefits without being too pushy or aggressive.
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People Group Walk-In Schedule: Dates, Locations, and Venues
| For Thane location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Telesales |
| Experience | 1-6 years |
| Time and Venue | 2nd May – 9th May , 11.00 AM – 6.00 PM |
| walk-in Address: | A – 3 8th Floor, Ashar IT Park, Neheru Nagar, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604 |
| For Ahmedabad location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Telesales Advisor |
| Experience | 1-6 years |
| Time and Venue | 2nd May – 9th May , 9.30 AM – 5.30 PM |
| walk-in Address: | Address: Shaadi Centre – Primate Complex, 201, 2nd Floor, Judges Bungalow Rd, opp. Mother Milk Palace, Bodakdev, Ahmedabad, Gujarat Contact – Yogita ( 9819702380 ) |
| For Mumbai location interested candidates can walk-in directly to the below venue for interviews | |
| Role | Customer Service |
| Experience | 1-5 years |
| Time and Venue | 29 April – 2nd May , 11.00 AM – 5.30 PM |
| walk-in Address: | Interview Address & Job Location: Marwah Centre, 4th Floor, A & B Wing, Krishanlal Marwah Marg, Sakinaka, Andheri East, Mumbai (Behind Piknik hotel). Interview Time: 11 AM to 5 PM Contact Person: Snehal- 9137159780 Contact – HR Snehal ( 9137159780 ) |
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How to Participate for People Group walkin drive
To participate in the People Group walk-in drive for roles like Telesales Advisor, candidates need to visit the specified location at the given date and time. Basic eligibility includes 1 – 6 years of experience and a minimum 12th-grade education. Applicants should carry an updated resume and necessary documents. For the latest walk-in details, check official announcements or contact the company’s HR department.
About People Group Company
Shaadi.com, part of Anupam Mittal promoted People Group, is one of India’s best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective – to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category for 18 years. The service has touched the lives of over 35 million people globally and helped 6 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the worlds 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the worlds most engaging brand on Facebook.
Frequently Asked Questions About the Customer Service Job at People Group
What does a Customer Service do at People Group?
Ensures that customer issues and concerns are addressed promptly and effectively. More experienced Advisors may coach others and help resolve escalated issues in accordance with company, policy, and legal requirements.
What is the career path of Customer Service at People Group?
Telesales agents: there are two unique pathways that telesales agents can take. Some will advance into a Team Leader job before finally moving into a Sales Manager position responsible for the outbound sales operation.
What benefits does People Group offer?
- Competitive salary with incentive structure.
- Health insurance and other benefits.
- Training programs to improve sales skills.
- Career growth opportunities within the company.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
