A Customer Operations Analyst is being hired by Planful for its office in Hyderabad. Graduation in any stream is accepted for this role. To be considered, 2 to 5 or more years of work experience are required. In this job, customer operations are supported, and data is used to improve the customer experience. A great opportunity is being offered to join a growing company where efforts are made to keep customers happy.
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Planful Customer Operations Analyst Job Requirements
| Planful Hiring Details : | |
| Company | Planful |
| Roles | Customer Operations Analyst |
| Qualification | Graduation in any stream |
| Location | Hyderabad |
| Work Experience | 2-5 years of relevant experience |
Why Join Planful as a Customer Operations Analyst in Hyderabad
Planful is a nice place to work. They want someone to help with customers. The job is in Hyderabad. People are given nice things like time off for babies, money to set up a desk at home, and fun games with the team. In the job, you work with others, look at numbers, and try to make things better for people. You can learn new things and help the company too.
Key Responsibilities of a Customer Operations Analyst at Planful
- Collaborate with the Customer Success, Product, and Data departments to understand and optimize the customer journey.
- Analyze customer health ratings, product usage trends, support data, and NPS to find at-risk customers and growth possibilities.
- Define and maintain KPIs, dashboards, and reports for monitoring customer engagement and satisfaction.
- Gather and record the needs for customer success tools, workflows, and automations (such as Gainsight, Salesforce, and FinancialForce).
Required Skills for Customer Operations Analyst Role
- Able to talk and share ideas clearly with others.
- Can solve problems quickly and easily.
- Good at looking at numbers and finding useful things.
- Knows how to use basic computer tools like Excel.
- Careful and checks work to avoid mistakes.
- Can finish many tasks on time.
- Likes to help customers and make them happy.
- Works well with other people in a team.
Apply Link for Customer Operations Analyst Role at Planful
| Check below to apply now for the Customer Operations Analyst (Hyderabad Location) |
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About Planful Company
Planful is a company that makes software to help businesses manage their money better. It offers tools for things like budgeting, planning, forecasting, and reporting. Planful started in 2000 and is based in San Francisco, USA. The company helps finance and accounting teams work faster and more accurately. It has over 1,500 customers around the world, including big names like Bose, the Boston Red Sox, and Zappos. Planful is a private company supported by a big investment firm called Vector Capital.
FAQs About Planful Company
What qualifications are required to apply for the Customer Operations Analyst role at Planful?
Planful requires candidates to have a graduate degree and 2-5+ years of experience in customer operations or a related field.
Is previous experience necessary for the Customer Operations Analyst position at Planful?
Yes, Planful is looking for candidates with 2-5+ years of relevant experience in customer operations.
How can I apply for the Customer Operations Analyst role at Planful?
You can apply for the position directly through Planful’s careers page or submit your resume via the job listing.
Disclaimer:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
