Sopra Steria Jobs for Freshers: Sopra Steria is offering jobs for BPS – Voice Process Associate and NOC Monitoring Engineer. These jobs are open to any graduate and are in Noida and Chennai. People with 0-2 years of work experience can apply, which makes it perfect for freshers or those with little experience.
As a BPS – Voice Process Associate, you will answer customer questions and solve problems over the phone. You will get better at talking to people and learn how to help customers.
As a NOC Monitoring Engineer, you will check if the IT systems are working well, fix any problems, and make sure everything runs smoothly. You will work with a team to keep everything working without stopping.
These jobs are a great start for anyone who wants to work in BPO or IT. At Sopra Steria, you will get training, chances to grow, and work with a friendly team. By joining Sopra Steria, you will be part of a big company that helps clients with good services.
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Sopra Steria Jobs Overview
Sopra Steria Jobs Details: | |
Company | Sopra Steria |
Roles | BPS – Voice Process Associate / NOC Monitoring Engineer |
Qualification | Any Graduate |
Location | Noida / Chennai |
Work Experience | 0-2 years |
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Key Responsibilities of the BPS – Voice Process Associate
- Customer Service Experience: Experience in handling customers is needed.
- Good Communication Skills: Must have excellent spoken and written communication skills.
- Computer Skills: Should be good at using computers, especially MS Office (Excel/Word).
- Comfortable with 24/7 Work: Must be okay with working anytime, even during night shifts.
- Flexible Offs: Should be comfortable with flexible days off.
- Typing Test: Must have passed the typing test with:
- Speed: Minimum 20 words per minute (WPM)
- Accuracy: At least 90% accuracy.
- Office Work: Must be able to work from the office.
Key Responsibilities of the NOC Monitoring Engineer
- Team Member supporting NOC operations for continuous monitoring of Global IT Infrastructure (24×7) and services.
- Proactive alerting and notifying stake holders during critical incidents and escalations.
- Contributing towards ensuring IT uptime, and documentation.
- Validating for desired performance and health status of all monitoring tools deployed in NOC
- Generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements and on need basis.
- Logging of incidents and events based on appropriate categories using ticketing tool and assigning it to the appropriate stake holders for resolution
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About Sopra Steria Company
Sopra Steria is a large tech company in Europe with 50,000 workers in almost 30 countries. It is known for offering consulting, digital services, and solutions. The company helps businesses change and improve through digital tools, helping them get better results that last. Sopra Steria provides full solutions to help big companies compete better, using knowledge from many industries and the latest technology. The company values people and works to use digital tools to create a better future for everyone. In 2024, Sopra Steria made €5.8 billion in revenue.

Frequently Asked Questions (FAQs)
What qualifications are needed to apply for Sopra Steria jobs?
At Sopra Steria, candidates must have a graduation degree in any field. These positions are open to fresh graduates or those with 0-2 years of work experience.
Where are the Sopra Steria job locations for the BPS Voice Process Associate and NOC Monitoring Engineer roles?
The roles of BPS – Voice Process Associate and NOC Monitoring Engineer at Sopra Steria are available in Noida and Chennai. You can choose the location based on your preference.
How much work experience is required to apply for jobs at Sopra Steria?
Sopra Steria is looking for candidates with 0-2 years of work experience for the roles of BPS – Voice Process Associate and NOC Monitoring Engineer, making it a great opportunity for freshers or those with some experience.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.